Kenza Hamdoune

Advise clients (e.g., B2B, B2C, Discounters, Home improvement, Textile, FMCG...) on retail strategy, operational execution & provide consulting support • Conduct market analysis & data analyses (e.g., Education, sport, Pros) to identify potential business disruptors • Formalise the 3-year plan & its updates: Clarify brands positioning & uniqueness, strategy to increase sales & customer satisfaction for local leadership, improve operating model efficiency (e.g., AI), define store network restructuring, identify growth levers (e.g., Pros, circularity), teams’ engagement (e.g., New ways of working) • Support & coach teams in structuring their roadmaps & defining operational KPls. A portfolio of 35+ programs • Ensure financial value by monitoring initiatives with financial teams (e.g., Margin, Capex) • Define & lead governance: roles & responsibilities, committees & adequate reporting • Maintain high-level reporting to executives & board members • PMO for strategic projects (e.g., Franchise implementation, store transfers social consultation) • Support the deployment & review of the OKR methodology, including coordination & training • 360° support to executives, including structuring work tools, automating tasks, overseeing consulting services, preparing speeches, organizing events & coordinating schedules & clients logistics • Lead continuous improvement workshops & surveys

▪ Facilitate internal meetings scheduling & coordinate client logistics ▪ Produce tailored presentations for Business Development (BD) ▪ Support technical organisation via recruiting priorities, staffing & staff career development ▪ Research with the consulting team to create new offerings (e.g., NFTs) ▪ Provide support in driving strategic projects

▪ Assisting in KPI/KRI production & analysis as well as ad hoc presentations for Senior management, ▪ Liaising with 19 units to ensure a timely & efficient response to global requests, ▪ Providing guidance to units & ensuring consistency in the application of the bank & regulators rules, ▪ Automation of key time-consuming tasks/reports (Overtime BI Dashboard, CTB/RTB staff allocations), ▪ Managing AMER internal services contracts (CSA/CSLAs) from the draft to the sign off ▪ Assisting in follow-up & analysis of non headcount costs & the preparation of budget estimates.

▪ Audited business segments: Insurance, lists management & transactions filtering tools for Financial Security, ▪ IT Audit on Cybersecurity, Business Continuity & Access Management, ▪ Participation in drafting the closing 2014 Cease & Desist report for the regulator (OFAC, Federal Reserve).

Consultant at Sogeti, specialized in projects of cybersecurity cells design in their 3 dimensions : Technology, People & Process. I had great opportunities & pleasure to assist some of Capgemini big clients across the whole spectrum of cybersecurity, including: ▪ RATP: Daily steering & reporting of RATP cybersecurity cell activities relying on 3 analysts, ▪ ENEDIS: From the technical & functional specifications of Linky cybersecurity supervision cell to its RUN, ▪ Crédit Agricole: Contribution to the compliance of the Bank SOC with regulations (e.g. CNIL declaration), Security standards (PDIS) & the Group internal requirements.

Final Year internship in the Security Risk Management (SRM) department, that allowed me to participate to interesting cybersecurity consulting missions, among which, the opportunity study of a cybersecurity cell for a government agency where I did the benchmark of the SIEM tools & helped in the definition of their implementation roadmap.

Consulting & market study of Bosch industries positioning in relation to connected industry (4.0) which report was provided to the French Ministry of Industry.

Development of a cryptographic library in a team of 4 engineering students.

Having been immersed in Information Technology since my childhood, I volunteered to teach computer science to seniors of my university local community.