Klodiana Ducka
Product Engineer,Scrum Master,Quality Assurance
Salary / Daily rate
Tiranë, Albania
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
Technical Product Engineer & Scrum Master with 10+ years delivering software solutions across statistical systems and enterprise applications. Expert in quality assurance, stakeholder engagement, and agile project management with proven success at multinational corporations. Ready to streamline your development processes and ensure product excellence.
Work experience
Software development
Mar 2022 - Present
4 years 8 months
Technical Product Engineer
Feb 2023 - Present
3 years 9 months
Responsible for engaging with internal teams and external customers to support and advocate the full GrapeCity ( https://www.mescius.com/en/ ) product line across a variety of platforms. -Develop and maintain a thorough understanding of product line and related business functions. -Effectively communicate solutions, support benefits, and product value via product overviews, functions -Provide accurate, thorough, and timely technical support to customers via internal case management systems. -Perform functional testing of company product, samples and documentation
Quality Assurance Engineer
Mar 2022 - Jan 2023
11 months
Grape City’s product line provides developers, designers, and architects with the ultimate collection of award-winning JavaScript and .NET grids, UI, reporting, spreadsheets, document APIs, and mobile controls. A multinational software corporation that develops software products and provides outsourced product development services, consulting services, software, and Customer relationship management services. Mission is working with Wijmo product that is a comprehensive collection of powerful UI components, designed for building modern enterprise applications. - Perform manual and automated testing. - Design and execute components/controllers to check for issues. - Create test cases and document test reporting (test plans, defects, test progress, summary report). - Performed web automation testing. - Discover bugs about software testing ( TEST LINK- JIRA). - Drive innovation and streamline overall testing processes. - Identify, isolate, and track bugs. throughout testing. Identify any potential problems that users might encounter. - Research new tools, technologies, and testing processes. - Writing source code, control of source code, reviewing code in JavaScript
Software Development Specialist
INSTAT
Jan 2017 - Mar 2022
5 years 3 months
Tiranë, Albania
The Institute of Statistics in Albania (INSTAT) is the main producer of official statistics, and it is responsible for the coordination of the Albanian statistical system. to develop a sustainable statistical system in the country, facilitating decision-making based on relevant and reliable statistical information that meets domestic needs and complies with EU requirements. Missions (technical, functional, others) - Development of applications for statistical needs using. - Testing and validation functionalities of outsourced applications - Design and maintenance and management of databases - Responsible for administrating the INSTAT’s web statistical database as a backend developer. - Development of data entry applications, applications to disseminate and exchange statistical data and metadata, development of web surveys - IT Consultant in “Census 2019” project, software developer for data entry process, technical Support for bugs and issues.
Trainee in IT Governance, Service and Relationship Management - EUROSTAT
European Commission
Sep 2018 - Dec 2018
4 months
Luxembourg
▪ Experience with EU projects and related methodologies like ITIL, PM2. ▪ Work in areas of IT Service delivery ▪ Maintain and support the internal processes related with IT Governance ▪ IT testing in Service Catalogue module.
Information Technology Management
German Polyclinic
Jun 2014 - Dec 2016
2 years 7 months
Tiranë, Albania
•Responsible for the planning, management, coordination and financial control of IT Projects. •Coordinates training and orientation for new technology users and helps them become familiar with equipment and networks. •Ensure all users benefit from effective technology and deficient internet access and continually assess needs and requirements. •Organises support, troubleshooting, and repair for IT equipment and networks. •Measure project performance using appropriate systems, tools and techniques. •Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility, report and escalate to management as needed. •Coordinate internal resources and third parties/vendors for the flawless execution of projects.
IT Software Specialist
Albania Helsink Committee, Non-Profit organizations devoted to human rights
Jan 2013 - May 2014
1 year 5 months
Tiranë, Albania
Work in software department and solve any software problem for the data entry program. Responsible for developing, testing and maintaining statistical software used to automatically process and collect data from different surveys or administrative source.
Education
The Faculty of Natural Sciences
Master's degree
2012 - 2013
1 year 1 month
The Faculty of Natural Sciences
Bachelor's degree
2007 - 2011
4 years 1 month