Eva Koliadi

Head of Content | AI-Enhanced Writing & Digital Storytelling | SaaS & Creator-Focused Marketing

1 recommendation

Salary / Daily rate

1 person recommend

Athens, Greece

Freelance, open to permanent contract

Skills

SEOGoogle AnalyticsCommunity ManagementCRMEmailingEvent ManagementAdobe AnalyticsE-commerce WebsitesSalesforceWordPressGraphic DesignWeb DesignAnimationCSSHTMLPhotography

Languages

English

Recommended by

Vasilis Vidiniotis

PeopleCert

Web Content Management Assistant

Recommended on 19 june 2025

About me

Intro

I’m a Digital Marketing & Content Specialist with 10+ years of experience creating high-impact content, managing multi-channel campaigns, and driving measurable growth for brands across Europe. I work at the intersection of content strategy, writing, digital marketing, and product storytelling with a strong focus on clarity, user experience, and data-driven execution. I’ve delivered results across diverse industries (Education, SaaS, Automotive, Media), managing everything from content and social strategy to CRM, SEO, email campaigns, website optimisation, and storytelling for complex products. Today, my core focus is helping modern brands communicate clearly, create content that spreads, and build systems that scale. I’m especially passionate about writing in the age of AI; how ideas travel, how attention works, and how teams can use AI intelligently without losing their voice. What I do best: • Content strategy & long-form writing • Social media strategy (organic growth & thought leadership) • Email marketing, lifecycle campaigns & CRM (Salesforce, Moosend, Dotmailer) • SEO, AEO-ready content, keyword strategy, UX writing • Website content optimisation (WordPress, Sitecore, Joomla) • Campaign planning, analytics & performance optimisation • Brand messaging, tone-of-voice development • Using AI tools to enhance clarity, quality, and consistency in writing Selected achievements: • +49% Facebook and +45% Twitter audience growth • 5,500+ leads → £15M revenue contribution at Jaguar Land Rover • Email campaigns achieving 97% reader satisfaction • Social content & photography improving engagement by 60% • UX restructure of 258 website pages (Joomla) to improve clarity and user flow Recent writing: I regularly write about writing, communication, and digital strategy. • What Makes Good Writing in the Age of AI • The Hidden Skill Great Writers Share: Editing • The Psychology of Attention: Why Some Ideas Spread • A Whole Generation of Women Is Mourning in Silence (Links in Featured section)

Links

Work experience

Digital Operations & Social Media Coordinator

Mediterranean College

Oct 2025 - Present

1 year 1 month

Athens Metropolitan Area

+ Website Ownership and Management + SEO + Integrations across marketing platforms (CRM, email system, forms, trackers, tags) + Google Analytics (GA4) and data reporting + Digital Governance and Optimization + Email marketing + Propose and manage new tools + Manage Social Media Channels (LinkedIn, TikTok, Facebook, Instagram, YouTube, Spotify) + Cover College events & activations with engaging content + Track and optimise campaign performance + Spot new trends and spark fresh digital ideas + Build and engage online communities

Web Content Management Associate

PeopleCert

Jan 2024 - Oct 2024

10 months

Athens, Greece

+ Managed UX-focused website content in Sitecore, improving clarity, navigation, and user flows. + Developed and optimized templates and information architecture to enhance customer journeys. + Collaborated with marketing, product, and design teams to ensure content met objectives and user needs. + Conducted content QA and testing of published pages to maintain consistent quality. + Supported digital transformation initiatives by implementing structured editorial workflows and improving content processes.

Marketing Communications Officer (Fixed-term contract)

American School of Classical Studies at Athens

Aug 2021 - Oct 2023

2 years 3 months

Athens, Greece

+ Developed and managed textual and visual content for the School website, ensuring timely and engaging communication of key information. + Strategically planned and executed the School’s social media calendar, publishing relevant multimedia content across platforms to increase audience engagement. + Monitored digital content performance using analytics tools, optimizing content based on insights to better serve the target audience. + Gathered and synthesized information from academic and administrative staff to produce high-quality marketing collateral, including Study Guides and Prospectuses, in collaboration with graphic designers and other internal/external partners. + Supported the planning and execution of key School events, such as academic conferences and student orientation days. + Provided administrative support to the Director, managing daily tasks and ensuring smooth office operations.

Digital Marketing Specialist

JLR

Nov 2018 - Jul 2021

2 years 9 months

Coventry, UK

+ Managed content and user experience across Jaguar and Land Rover websites, ensuring brand consistency and optimized UX. + Planned and executed social media strategies, increasing engagement and reach across key platforms. + Monitored digital KPIs using Google Analytics and Adobe Analytics, providing actionable insights to enhance campaign performance. + Implemented SEO best practices to boost organic visibility and drive website traffic. + Supported eCommerce initiatives, including vehicle configurators and online lead-generation tools. + Designed and delivered CRM campaigns via Salesforce, improving segmentation, engagement, and conversion rates. + Provided digital support and training to UK dealer network, ensuring adoption of tools and consistent brand representation. + Contributed to the launch of innovative digital tools, including virtual showrooms and test-drive booking platforms. + Coordinated digital communications for product launches and customer events. + Ensured compliance with GDPR and internal digital marketing standards.

Marketing & Communications Officer

The University of Edinburgh

Jan 2018 - Oct 2018

10 months

Edinburgh, UK

+ Generated and managed SEO-friendly content for the School’s website and social media accounts, supporting audience engagement and visibility. + Created and distributed monthly e-newsletters to academic and administrative staff, enhancing internal communications. + Edited and published audio-visual material, including video lectures, to the School’s digital library. + Contributed to online and printed marketing collateral, including study prospectuses and event brochures, drafting textual content and sourcing or producing imagery. + Assisted the Communications Manager with day-to-day operational tasks, ensuring smooth workflow.

Founder & Content Creator | Banknote Project | Personal Side Project

Notes on Banknotes - https://notesonbanknotes.wordpress.comFreelance

Oct 2017 - Jan 2018

4 months

Edinburgh, UK

+ Launched a creative project exploring the power of micro-content by writing aphorism-sized ideas on banknotes, connecting with strangers in a unique, tangible way. + Extended the project online using a WordPress blog and social media channels (Facebook, Twitter) to increase reach and engagement. + Developed skills in direct marketing, blogging, web and graphic design, and social media management through hands-on execution. + Explored ideas in parallel with ongoing literary work, strengthening narrative development and creative communication

Web & Communications Officer (Fixed-term contract)

UK Civil Service

Feb 2016 - Mar 2017

1 year 2 months

Edinburgh, UK

+ Designed and delivered a strategy for restructuring the external website of the organisation, based on extensive data analysis which aimed to optimize web presentation and content, as well as the organization’s position in search rankings + Creating and publishing engaging content for the organisation’s internal website + Being in charge of the day-to-day maintenance and management of both websites + Updating the design and layout of both sites when necessary, in liaison with the external web supplier + Providing one-to-one training and ongoing support to members of the staff across the organisation on how to manage and publish their own content online + Drafting and distributing a weekly e-newsletter to all staff

Marketing Communications Coordinator (Fixed-term Contract)

Regent's University London

Sep 2014 - Jan 2016

1 year 5 months

London, UK

+ Managing and updating the organisation’s website according to best SEO standards + Developing and disseminating biweekly e-bulletins to staff and students using email marketing software + Designing digital marketing collateral and coordinating their display + Contributing to the content of social media accounts, inc. Facebook, Twitter and Flickr and publishing promotional material (Faecbook & Twitter Ads) + Creating and setting up online surveys for students + Assisting the Head of Communications and Marketing with ad-hoc tasks

Creator and Managing Director

https://evakoliadi.wixsite.com/evakoliadi Freelance

Dec 2014 - May 2015

6 months

Web - based

+ Designed and built from scratch a website, accessible through https://evakoliadi.wixsite.com/evakoliadi, involving photographic, graphic and literary work in order to showcase my creative talents and potential in a dedicated online space + Skills acquired or developed throughout that time include, but are not limited to: Blogging, Photography Editing, Web and Graphic Design, Animation, CSS and HTML, Mobile Optimization, Google Analytics, SEO, Social Media and Direct Marketing

Resarch Coordinator

The Walt Disney Company

Mar 2014 - Aug 2014

6 months

+ Supporting a major project by researching Disney databases for the availability of foreign language masters, picture and sound elements, as well as the relevant metadata associated with these titles + Communicating with Disney territories across the globe to report on research progress, as well as request missing elements + Aggregating research findings and creating, as well as delivering presentations to diverse stakeholders across the company + Training new members of the staff and helping with ad-hoc tasks new and existing co-workers

Marketing Communications Assistant

Paradise Row Gallery

Sep 2013 - Mar 2014

7 months

+ Updating the gallery website + Organising the press folder and updating the gallery’s database + Assisting in Paradise Row email account management + Helping with the set up of exhibitions + Assisting during private views and special events

Marketing & Communications Intern

Edinburgh Jazz & Blues Festival

Apr 2013 - Aug 2013

5 months

+ Producing flyers and promotional material using design software + Contributing to the content generation on social networks + Conducting market researches as required by the marketing campaign + Working closely with the PR officer and helping her with organising and managing press cuttings and releases + Managing and coordinating a team of 7


Education

University of York

Master of Arts - MA, Film and Literature

2018 - 2019

11 months

Grade: Distinction

This course explored critical, theoretical, and contextual approaches to film and literature, offering specialisations in global political film, documentary, Shakespeare on film, adaptation and transmediality, post-war and Cold War European and American film, as well as access to a full range of literary modules drawn from the English department, one of the UK's largest research centres in modern English. Masters Dissertation: Widescreen Shakespeare

Edinburgh Napier University

Master of Science (MSc), Marketing

Subjects covered: - Marketing Communications - Advertising - Brand Management - Global Marketing - Consumer Behaviour - Practices & Principles of Marketing Masters Dissertation: Critical Evaluation of The Marketing Effectivenes of UK Arts Organisations

University of Piraeus

Bachelor of Science (BS), Industrial Management and Technology

Grade: Class 2:1

Subjects included, but were not limited to: - Business Management - HR Management - Product Research & Develepoment - Statistics - Economics (Macro & Micro) - Sociology - Logistics


Licenses & certifications

Microsoft Office Specialist (MOS) Diploma - inc. Word, Excel, PowerPoint, Outlook and Access

Issued: Jul 2011

Certified by Microsoft

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