Krishna Sharma

– Synthesise complex product, pricing, and compliance inputs to support underwriter decisions on group protection quotations — translating technical data into structured, decision-ready outputs. – Coordinate cross-functionally across underwriting, operations, finance, and broker support - managing competing priorities and driving case progression without direct line authority. – Identify patterns in broker queries and case behaviour, providing commercial intelligence to the wider team on market friction and process gaps. – Built working knowledge of group protection pricing frameworks, enabling more informed commercial analysis across group schemes.

– Identified a systemic reporting gap across 32 hospital bank accounts and designed a bespoke Excel solution (macros, nested formulas) - transforming a manual, error-prone process into a scalable monthly reporting tool for divisional senior finance leadership. – Scoped and resolved 2022–2023 reconciliation backlogs, diagnosing root causes and restoring financial accuracy for clean audit outcomes. – Conducted revenue analysis and financial modelling to support divisional forecasting and resource allocation decisions; produced monthly consolidated performance reports for senior leadership. – Streamlined the end-to-end refund process identifying bottlenecks and implementing changes that measurably improved resolution times and customer satisfaction.

– Resolved multi-year reconciliation backlogs (2020-2022) through structured data investigation and systematic remediation across accounts payable and receivable. – Supported month-end close, financial reporting, and balance sheet reconciliation.

– Independently structured and delivered an 8-week analysis of the reinsurance dividends agreement process — framing the problem, gathering and synthesising data, and presenting findings and recommendations to senior leadership. – Conducted financial modelling and revenue analysis within a global reinsurance environment, gaining early-career exposure to Lloyd's and international reinsurance market dynamics. – Supported budgeting and forecasting processes, developing an understanding of how financial planning connects to broader strategic priorities across a complex financial services business. – Now operating as Gallagher Re following the 2022 acquisition.