Kristof Dujardin

Program Manager Digital Transformation @ Goed

Salary / Daily rate

Brussels, Belgium

Freelance

Skills

Consulting ITProject Management (PMO)Strategy & ConsultingProject OwnerCoaching

Languages

DutchEnglishFrench

About me

Intro

Digital transformation leader with 15+ years driving IT excellence and organizational change. Proven track record managing teams of 60+ FTE, implementing scalable SaaS solutions, and winning SAP Quality Awards. ACC-certified coach specializing in IT program management and strategic transformation initiatives.

Links

Work experience

Program Manager Digital Transformation @ Goed

CraftzingFreelance

Jan 2024 - Present

2 years 10 months

As part of the Craftzing team at Goed, I am responsible for managing the digital transformation roadmap for Goed working side by side with the established team in a hybrid model, focussing on pragmatic and efficient value delivery.

BOU9Freelance

Nov 2023 - Present

3 years

ACC certified Coach for leaders and organisations

Jan 2024 - Present

2 years 10 months

Interim IT (program) Manager

Nov 2023 - Present

3 years

Hybrid

As of 2024, I will be available as a freelance IT (program) Manager for hands-on missions, ideally on a 3-4 day per week duration.

Wortell BelgiumFreelance

Nov 2018 - Dec 2023

5 years 2 months

Advisor To The Board

May 2021 - Dec 2023

2 years 8 months

Following the acquisition of Synergics NV by Wortell group and it's transformation into Wortell Belgium, I remain an independent Advisor to the board.

Board Member

Nov 2018 - May 2021

2 years 7 months

As board member of Synergics NV on behalf of a shareholder, I had the honor to help guide Synergics during their continued growth, both in customer base as in product offering breadth and depth. This strong growth resulted in the active co-guidance of the M&A process that brought Synergics into the Wortell Group, renaming it into Wortell Belgium.

CIO - Director of IT

Attentia

Apr 2018 - Dec 2023

5 years 9 months

Ghent Metropolitan Area

As CIO at Attentia, I lead cross-functional teams to develop cutting-edge SaaS solutions, empowering our customers to execute robust HR and Wellbeing strategies. We've achieved this on a scalable, secure infrastructure, leveraging the power of Microsoft365 and accelerating our IT landscape through Azure services. My focus extends beyond technology – I believe in the symbiosis of happiness and health. Over the past years, I've fostered a powerful leadership team that shapes an open culture within our IT organization. We've implemented state-of-the-art solutions, including a data-driven backend operation (Salesforce/Certinia), Cloud BI (Snowflake), and Intelligent Automation (robotics and AI). These innovations have not only enhanced our internal operations but positioned us to better serve and grow our customer base. To sustain this momentum, I invest in our talented team and maintain strong partnerships at all levels. I am passionate about driving technological excellence while ensuring the well-being and happiness of our organization.

Delhaize Belgium

May 2008 - Mar 2018

9 years 11 months

Brussels Area, Belgium

IT Service Manager

Jul 2015 - Mar 2018

2 years 9 months

Brussels Area, Belgium

Led a 60+ FTE team responsible for infrastructure, service management, and end-user support. Transformed focus from quantity to quality, improving the customer experience for 4000+ users on a 24/7 basis. Implemented constant monitoring and optimization of departmental PFO and image, resulting in enhanced daily operations. Spearheaded the development of a long-term vision for lifecycle evolution and infrastructure alignment. Successfully transitioned major hardware, support, and infrastructure suppliers into strategic partners, establishing a standard follow-up process. Achieved a significant reduction in departmental costs through a reorganization based on the WHY. Demonstrated a consistent increase in service levels and boosted customer appreciation through innovation and effective communication.

IT HR Demand Manager / IT Program Manager SAP HCM Implementation

Jul 2012 - Jul 2015

3 years 1 month

Brussels Metropolitan Area

Guiding all IT tracks for the implementation of SAP HCM (multiple modules) for all employees of Delhaize Belgium. Coaching the different track leads to embrace and implement the change to SAP HCM throughout the company. Working with partners, from selection to contract negotiation and operational follow up, to deliver on all aspects of the challenging roadmap. Following a succesfull go-live on 1/1/2015, putting in place a partly outsourced operational model with strong SLA's and added business value. Proud to have won the 2015 Gold SAP Quality Award for Business transformation with this program. Teamsize 40+ FTE

Team Leader IT HR Applications

Nov 2010 - Jul 2012

1 year 9 months

Brussels Metropolitan Area

Coaching a team (20+) of developers, testers, analysts and project managers, working on a large number of projects to structally improve and rationalize the application portfolio. At the same time strengthening the agile way of working and operational processes. Teamsize 20+ FTE

Business support project leader for IT HR and Payroll applications

May 2008 - Dec 2010

2 years 8 months

Business support project leader for IT HR and Payroll applications

test consultant

ps_testware

May 2006 - May 2008

2 years 1 month

it consultant

Vlaamse Gemeenschap

Jan 2005 - Jan 2006

1 year 1 month


Education

YourCoach BVBA

Integrale Coaching Professional

2023 - 2024

7 months

YourCoach BVBA

Coachen in Organisatie

2023 - 2023

4 months

YourCoach BVBA

Integrale Coaching Essentials

2023 - 2023

4 months

HOGENT

Bachelor's degree

2002 - 2005

3 years 1 month

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