Krupali Shah
Business Developer
2 recommendations
Salary / Daily rate
2 people recommend
Paris, France
Freelance, open to permanent contract
Skills
Languages
About me
Intro
Experienced Customer Service with a demonstrated history of working in the information technology and services industry. Skilled in Communication, Easily Adaptable, Marketing, Team Management, and Time Management. I create, scale and optimize business portfolios that matter. To accomplish this, I focus on delivering key outcomes, building amazing teams and quickly adapting to new learnings. I have enjoyed many executive positions throughout my career in product management, product marketing, technical sales, and strategy. My personal and professional experiences have taught me that everyday is a learning process and I enjoy to learn something new to develop my strengths. At the end of the day, my job involves people. I love to interact and try to resolve customer issues with my experience and knowledge I have received in my past as well as from my current job.
Work experience
Business Development Manager
Electrum IT SolutionsFreelance
Apr 2023 - Aug 2024
1 year 5 months
Vadodara, Gujarat, India
Business Analyst
EduNext Paris
Jan 2024 - Mar 2024
3 months
Indianapolis, IN, USA
Managing Partner
Excelsior ArchitectsFreelance
Mar 2023 - Mar 2024
1 year 1 month
Indianapolis, IN, USA
Business Development Manager
Interior Maata Studio
Jul 2022 - Mar 2023
9 months
Vadodara, Gujarat, India
•Setting goals and developing plans for business and revenue growth. •Developing quotes and proposals for prospective clients •Setting goals for the business development team and developing strategies to meet those goals. •Training business development staff.
Customer Service Executive
System Level Solutions
Dec 2021 - Jul 2022
8 months
Anand, Gujarat, India
•Handling post sales processing for customer purchase order. •Ordering processing with internal teams and ensuring timely delivery. •Sales orders and production request co-ordination. •Post-delivery client serving and feedback collection. •Cold calling for sales meeting setup. •Handling marketing task like amazon pages, google my business setups.
Customer Relations Executive
Electrum IT Solutions Pvt. Ltd.
Feb 2019 - Oct 2021
2 years 9 months
Vadodara, Gujarat, India
• Analyze client’s business requirements and process through document analysis, workshops and workflow analysis. •Communicate client’s business requirements by constructing easy-to-understand data and process model
Customer Relations Officer
Hinduja global services
Feb 2017 - Oct 2017
9 months
Mysuru, Karnataka, India
• Manage call from customer and provide them suitable plan of the network. • To rectify issues experienced individual customer. • To improve the organization’s overall customer satisfaction ratings. • To sell V-Fiber broadband for the developing area.
Education
ISTEC - Ecole Supérieure de Commerce et de Marketing
Master of Business Administration - MBA, International Business
2023 - 2025
1 year 8 months
Mysore Makkala Koota and Sri Dharmasthala Manjunatheswara College For Women, Mysore
Bachelor's degree, Electronics
2013 - 2016
3 years 3 months