Krutika Borse

– Translated requirements into actionable user stories with acceptance criteria using JIRA, aligning deliverables with stakeholder goals – Established comprehensive documentation for all system features, encompassing both functional and non-functional requirements; ensured clarity and consistency across 15+ project teams, improving collaboration by 20% – Prioritised the product backlog, ensuring timely delivery of enhancements, feature requests, and non-functional requirements – Designed business processes and documenting requirements, processes (As-Is and To-Be), features, and business needs – Collaborated with finance teams to optimise procurement workflows – Developed detailed test scenarios and scripts(using selenium and cucumber, ensuring clear validation criteria for business users

– Developed and maintained detailed documentation, including Business requirement documents, functional specifications, non-functional specifications, user stories and process flows – Investigated the business needs by using ‘Root Cause Analysis, and identified areas of Improvement – Elicited requirements by facilitating workshops and conducting interviews – Documented requirements using user stories aligned with INVEST technique

– This project focused on optimising purchase agreement workflows within the Finance ERP system (Microsoft Dynamics 365) at Blue Event Enterprises. The primary objective was to enhance approval processes based on total cost, ensuring compliance with SOX regulations and streamlining delegation of authority and spending limits – Collaborated with finance teams to optimise procurement workflows, improving supplier on boarding and approval efficiency – Optimised purchase agreement workflows in Microsoft Dynamics 365, aligning ERP functionalities with procurement and finance requirements – Partnered with procurement and finance stakeholders to streamline tender approval processes and ensure compliance with SOX – Conducted risk assessments and implemented changes that improved approval efficiency by 25% – Produced detailed process documentation, test cases, and impact assessments

– Relocation to the UK and childcare responsibilities

– Worked as a Business Analyst on the 6One5 Retail Application, a mobile and reporting system designed to enhance sales performance in the retail sector. The application provided eLearning modules, coaching, gamification, and performance tracking for sales managers and sales representatives to drive increased revenue and efficiency – Worked on a digital transformation project 6one5, and created a business case – Mapped out the 'As-is' process using use cases and gained sign-off from the relevant stakeholders within the business – Conducted a series of workshops and interviews with business and third parties to elicit requirements and gained sign-off from key stakeholders by conducting interviews and facilitating workshops – Authored comprehensive BRD and FRD documents, expediting project delivery timelines by 30% – Created the requirements in the form of user stories, ensuring that the user stories align with INVEST principles and acceptance criteria – Designed use case diagrams to provide clear technical specifications for development teams

– Established scalable workflows, reducing operational costs by 15% – Created data models to support decision-making processes – Collaborated with stakeholders to identify business needs and data sources – Delivered other requirement documents like Use Case/Process Flow/Change Requests/SRS/Requirement Traceability Matrix – Involved in creating wireframes and mock-ups for the system using MS VISIO, Balasamiq

– Delivered content management solutions, decreasing manual errors by 12% – Designed user-friendly workflows, enhancing system usability and efficiency