Lahcen ROSFI

Delivered strategic consulting services to a Tier-1 banking group in response to VAT grouping regulatory requirements, driving the end-to-end deployment of an intragroup tax reconciliation framework across Finance and IT functions. –Vendor Selection (RFI/RFP) : Managed the full RFI/RFP process for the selection of an intragroup VAT reconciliation tool, defining evaluation criteria and steering vendor assessments in collaboration with Finance, Tax, and IT stakeholders –Project Charter & Governance: Authored the project charter covering functional scope, business objectives, governance model, and stakeholder mapping - establishing the structural foundation for cross-functional delivery –Budget & Financial Arbitration : Built the end-to-end cost model (software licensing, system integration, AMS) and supported investment decision-making with senior management –Steering Committee Leadership: Chaired recurring project committees, ensuring structured reporting to -Finance and IT management with clear escalation and decision frameworks –Cross-functional Coordination : Bridged Tax & Accounting teams (tax advisors, controllers) with IT delivery teams (solution architects, project managers, developers), maintaining end-to-end functional-to-technical traceability –Deployment & Change Management: Defined the rollout roadmap, UAT framework, and go-live readiness criteria; led change management initiatives to drive end-user adoption across the grou

Led the optimization of financial reporting processes and the migration from SAP BusinessObjects to Oracle BI, within a Finance IT rationalization programme. –BI Solution Selection: Contributed to the evaluation and selection of BI solutions as part of a broader Finance IT transformation initiative –Report Migration & Redesign : Refactored and migrated accounting and tax reports from SAP BusinessObjects to Oracle Business Intelligence, ensuring data integrity and reporting continuity End-to-End Project Delivery: Managed the full project lifecycle: requirements gathering, functional specifications, UAT, deployment, and post-production support –Business/IT Coordination (MOA/MOE) : Bridged business and technical teams with a strong focus on data quality and reporting performance –Project Governance : Facilitated project committees and functional arbitrations with Finance, Risk, and Management Control teams –KPIs & Performance Monitoring: Designed and tracked performance indicators; supported end-user adoption through structured change management Tech stack: SAP BusinessObjects Oracle BI SQL Excel

Embedded within the Customer Relations department at MAAF (Covéa Group), supporting the optimisation of business processes on Salesforce and the enhancement of service quality across sales and support teams. –Business Process Optimisation: Analysed and redesigned CRM workflows on Salesforce to streamline operations across commercial and customer support functions –Cross-functional Collaboration: Worked directly with business stakeholders (Marketing, Sales, and -Customer Service leads) and IT teams (Salesforce developers and CRM administrators) to ensure functional and technical alignment