Laila JAIKEL

Managing End-to-End Governance,Risk & Compliance function transformation through ServiceNow IRM modules: Policy & procedures management, Risk & Control management, Risk events, Issues and actions for different investment banking clients. ●Defining the roadmap and preparing key milestones plans, Leading the project execution by coordinating with key stakeholders to capture their transformation needs and expected outcomes: 50+ FTEs, 600+ contributors (Operations, IT, Architects, Vendor). ●Following up User Acceptance Testing & Deployment : by Ensuring proper deployment of the solutions and by tracking adoption ●Partnering with the technical & functional delivery teams to implement the change including training execution and Operational readiness testing (ORT) ●Reporting on a regular basis the project’s delivery performance to the leadership and project stakeholders (i.e Steering committee, Strat committee,…)

As an internal audit team lead, I Assessed the level of risks and the ability to mitigate them through process audit reviews and control testing : ●Performed and documented all aspects of audit work in accordance with set departmental quality standards and the Institute of Internal Auditors' (IIA) International Standards which improved the organization risk management, control environment, monitoring and reduced risk events. ●Managed internal audit team activity, Staffing and functional supervision of +20 resources across different locations, validated key deliverables of the missions (scope, risk assessment, findings, recommendations), participated in the audit committee. ●Monitored recommendations implementation with multiple stakeholders ( Operations specialists, managers, and global leads ) ●As a certified internal auditor, actively trained the internal audit team members. Internal audit supervisor at Accenture

● Performance & quality improvement: Actively participated in the improvement of quality & performance to achieve an appropriate quality of service performance for investment banking clients. ●Continuous improvement: evaluated quality initiatives, planned, coordinated and monitored the projects implementation through regular communication with the different stakeholders. ●Support of process offshoring and outsourcing including knowledge transfer preparation, planning and operational hand over.

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