Laura DeMoss

– Lead outbound/inbound campaigns to generate new opportunities – Own the full sales cycle with health professionals from sourcing to closing/repeat – Contribute to the continuous improvement of the sales team (ops/scripts/tactics) – Collaborate with other teams to improve the user exp (product, marketing, etc.) – Embody Doctrio's mission with honesty and dedication

– Establish and nurture strong relationships with our clientele, including influential personalities and high-end sports enthusiasts. – Understand the needs and expectations of our members to provide tailored solutions that enhance their experience within the club. – Collaborate with internal teams to develop exclusive programs and events that foster member engagement. – Analyze client feedback to optimize our services and anticipate market trends. – Build partnerships with local businesses to create unique offerings and experiences that enrich our members' lifestyle and strengthen community ties.

– Client Acquisition: Identifying and targeting potential clients through networking, cold calling, and market research to expand the customer base. – Sales Presentations: Delivering compelling product presentations and demonstrations to effectively communicate value propositions. – Needs Assessment: Conducting thorough assessments of customer needs to recommend appropriate products and solutions. – Negotiation and Closing: Engaging in negotiations to secure favorable terms and successfully closing sales. – Relationship Management: Building and maintaining long-term relationships with clients to encourage repeat business and referrals. – Market Analysis: Monitoring industry trends and competitor activities to identify opportunities and inform sales strategies. – Sales Reporting: Maintaining accurate records of sales activities and customer interactions using CRM tools, generating reports to track progress against targets. – Collaboration: Working closely with marketing and product development teams to align strategies and improve offerings based on customer feedback. – Customer Support: Providing post-sales support to ensure customer satisfaction and address any concerns or issues promptly.

– Building strong relationships with clients by offering personalized recommendations based on their business goals and market trends. – Educating clients on the benefits and unique selling points of our product line to maximize sales potential. – Collaborating with cross-functional teams, including product development and marketing, to ensure customer satisfaction and product effectiveness. – Driving sales growth by identifying new business opportunities and expanding the client base.

– Welcomed and guided guests, ensuring a seamless and enjoyable experience. – Developed and implemented strategies to enhance guest satisfaction and retention. – Handled customer inquiries and complaints with professionalism and empathy. – Collaborated with the spa team to create and promote special events and packages. – Trained and mentored staff in delivering exceptional customer service.

– Greeting and assisting guests with professionalism and warmth, creating authentic connections to ensure their satisfaction. – Managing reservations and anticipating guests' specific needs to provide personalized service. – Coordinating with the restaurant staff to maintain a seamless flow of service, enhancing the overall dining experience. – Addressing guest inquiries, feedback, and concerns promptly to uphold the restaurant's high standards of hospitality. – Continuously seeking opportunities to elevate the guest experience and promote customer loyalty

– Supervising and training a team of bartenders to uphold the hotel's high standards of service and presentation. – Crafting innovative cocktails and beverages while managing inventory and supplies. – Collaborating with the food and beverage department to organize events and promotions at the poolside. – Ensuring compliance with hygiene and safety standards, as well as addressing guest needs and preferences. – Handling customer feedback and implementing improvements to enhance the overall experience.