Laura Louvet

𝗔𝘀𝘀𝗶𝗴𝗻𝗺𝗲𝗻𝘁 𝗳𝗼𝗿 𝗮 𝗰𝗹𝗶𝗲𝗻𝘁 𝗶𝗻 𝘁𝗵𝗲 𝗯𝗮𝗻𝗸𝗶𝗻𝗴 𝘀𝗲𝗰𝘁𝗼𝗿 Project: Large-scale data analysis, collection, and processing to support decision-making Team: 12 people Role: Project Manager - Collected and analyzed user requirements - Data strategy: defined and implemented data collection, processing, and analysis strategy in collaboration with the Data team - User satisfaction monitoring: managed UX evaluation systems (Skeepers, Power BI, Excel) - Processed and analyzed collected data - Identified trends to anticipate project needs and resource planning - Built real-time dashboards to monitor survey results - Participated in and led project governance meetings (COPROJ, COPIL, STEERCO) - Managed external service providers - Conducted training workshops and onboarding sessions on analysis tools 𝗔𝘀𝘀𝗶𝗴𝗻𝗺𝗲𝗻𝘁 𝗳𝗼𝗿 𝗮 𝗰𝗹𝗶𝗲𝗻𝘁 𝗶𝗻 𝘁𝗵𝗲 𝗿𝗲𝘁𝗮𝗶𝗹 𝘀𝗲𝗰𝘁𝗼𝗿 Projects: Redesign and rollout of new features across 28 international, multilingual websites Team: 8 people Role: Project Manager - Collected business requirements - Supported business teams in defining IT needs - Organized and led governance meetings (COPROJ, COPIL, STEERCO) - Oversaw implementation of cybersecurity recommendations following audits and Redteam pentests (White Hack) - Ensured GDPR compliance - Supervised development and third-party application maintenance (TMA) - Prioritized and managed project roadmap and backlog, monitored budget - Set up Jira ticketing desk to centralize IT requests - Delivered training workshops for web tools adoption - Plan, build & run – testing and production deployment - Briefed and managed freelancers and service providers

𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗮𝗿𝘁 𝗴𝗮𝗹𝗹𝗲𝗿𝘆 𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘇𝗲𝗱 𝗶𝗻 𝘁𝗵𝗲 𝘁𝗿𝗮𝗱𝗲 𝗼𝗳 𝗺𝗼𝗱𝗲𝗿𝗻 𝗮𝗻𝗱 𝗰𝗼𝗻𝘁𝗲𝗺𝗽𝗼𝗿𝗮𝗿𝘆 𝗮𝗿𝘁. Role : IT Project Manager / web project manager. Projects : deployment of e-commerce websites, improvement of showcase sites, DNS management, supervision of multi-cluster server hosting, UX/UI, etc. - Managing the deployment of e-commerce and showcase websites, implementing new features on existing sites. - Wireframing (Figma & Fluid UI), branding, editorial content, SEO, visual and marketing strategy, UX/UI design. - Search engine optimization (SEO/SEA) strategy. - Managing IT service providers. - Briefing and managing graphic and design agencies. - Digital strategy consulting. - Managing multi-site hosting (DNS/MX).

𝗗𝗲𝗹𝗼𝗶𝘁𝘁𝗲 – 𝗙𝗿𝗮𝗻𝗰𝗲 & 𝗙𝗿𝗲𝗻𝗰𝗵-𝘀𝗽𝗲𝗮𝗸𝗶𝗻𝗴 𝗔𝗳𝗿𝗶𝗰𝗮 Projects: Optimization, implementation of new features, and redesign of international corporate websites (internal and external). Team: 12 people Role: Project Manager - Defining and identifying client needs. - Defining and prioritizing the roadmap, writing the backlog (user stories, functional and technical specifications). - Monitoring deadlines, quality review, and testing. - Managing and coordinating development - scrum rituals. - Digital strategy: SEO & editorial content. - UX/UI design: working on templates, continuous improvement of features. - Visual strategy: curation, creation, and optimization of visuals.

𝗗𝗶𝗿𝗲𝗰𝘁𝗶𝗼𝗻 𝗼𝗳 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴 𝗮𝗻𝗱 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 Team : 3 people. Role : Project manager - Supporting business units in defining their needs: interviews with engineering project managers, briefing photographers and agencies, site visits, and project inspections. - Managing and briefing service providers: communication agency, editorial team, web team, photographers. - Overseeing digital communication actions on the intranet site. - Wireframing, quality review. - Monthly reporting. - Web integration to optimize the user experience. - Editorial and visual strategy. - Post-deployment user support.

Project: Managing the creation of a showcase website Role: Project Manager / Community Manager - Defining and assessing needs. - Implementing a multichannel digital strategy. - Setting up the website on an OVH server, managing hosting and domains, as well as site administration and updates. - Search engine optimization (SEO) strategy, Adwords campaigns, and Meta Ads. Community management.

- Event communication (booths at trade fairs, relationships with town halls and associations). - Crisis communication: managing incoming calls. - Subscription sales and personalized advice. - Phoning, prospecting, and consulting. - Updates and management of the customer database. - Contacting and arranging meetings with various institutions (town halls, associations, businesses, schools, universities, and partners) for information sheets and partnerships. - Conducting satisfaction surveys and questionnaires.

- Administrative processing of commercial files. - Customer relations (B2B): handling calls and emails. - Translation/interpretation (Russian <-> French). - Managing product and service quality claims. - RQP / RQS.