Léa Dargent

IT & Digital Transformation Adoption | Process, Governance & Experience Design | From strategy to practices teams actually adopt

Salaire / Taux journalier

Barcelone, Espagne

Freelance, ouvert au CDI

Expertises

Conduite du changementITILIA

Langues

Français (Maternelle)Anglais (Courant)Espagnol (Courant)

À propos

Introduction

I help organizations turn transformation into shared, meaningful experiences blending structure, creativity, and a human first approach. I work at the intersection of experience design, engagement, and IT & digital transformation, designing formats where change is not only understood, but truly lived. From experiential learning journeys and internal summits to digital adoption and transition programs, I create moments that align people, clarify direction, and make change stick.My strength lies in bridging experiential approaches with structured methods: bringing clarity, rhythm, and engagement to complex environments, while keeping people at the center of the transformation. Curious and proactive, I thrive where ideas meet execution, connecting purpose, strategy, and action to deliver transformation that is both tangible and human. Currently open to selected freelance and transformation opportunities!dargent.pro

Liens

Expérience de travail

IT Change Manager & Global CAB Lead (ITIL)

Extia (for AXA Partners)

févr. 2024 - Présent

2 ans 9 mois

Barcelone, Espagne

– Led the Global Change Advisory Board (CAB) for a subsidiary of 6,000 employees. – Managed 45+ IT changes per week, ensuring process reliability, transparency, and compliance with DORA regulations. – Fostered collaboration between stakeholders and empowered teams through clear governance and communication. – Reinforced the Quality of Services (QoS) Champion community by organizing rituals, facilitating knowledge sharing, and developing an engaging intranet.

Confirmed Change Management Consultant - People & Culture

Talan

sept. 2021 - mars 2024

2 ans 7 mois

Paris, France

– Supported organizations in fostering innovation, collaboration, and employee engagement by embedding change, promoting new work methods, and enhancing the HR function. My role focused on aligning people, processes, and culture to create lasting impact. – Change Management: Designed and implemented strategies to embed change into the organization's culture while ensuring strong employee engagement. – New Ways of Working: Introduced collaborative practices and innovative work methods, fostering a spirit of collective intelligence and creativity. – HR Advisory: Helped transform the HR function into a trusted business partner by improving processes and enhancing the employee experience throughout their journey.


Formation

Institut Mines-Télécom Business School

Master 2, Management Digital des Ressources Humaines

2018 - 2021

3 ans 1 mois

UQAM | Université du Québec à Montréal

Ecole des Sciences de Gestion

2020 - 2020

1 mois

Lycée les Bruyères

Classe Préparatoire aux Grandes Écoles, économiques et commerciales, voie technologique

2016 - 2018

2 ans 1 mois

Lycée Jeanne d'Arc

Baccalauréat Science Technique du Management et de la Gestion, Spécialité Marketing

2015 - 2016

1 an 1 mois


Licences et certifications

PagerDuty Foundational Practitioner Certification

Délivré le : –

Certifié par PagerDuty

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