Leo Wygas

Assistant Commercial Polyvalent

Salary / Daily rate

London, UK

Freelance, open to permanent contract

Skills

Customer CareSales OpsEvent Management

Languages

English

About me

Intro

Versatile Sales Assistant with proven expertise in luxury retail and customer service excellence. Currently driving sales at Maison Alaïa while leading nonprofit e-sport organization with successful tournament management. Specialized in client relations, back-of-house optimization, and multicultural communication to elevate your business operations.

Links

Work experience

Retail Sales Assistant

Maison Alaïa

Mar 2024 - Present

2 years 8 months

London Area, United Kingdom · On-site

Full-time via 24/7 Agency -Greeting and assisting clients throughout their shopping experience, supporting sales and ensuring excellent customer service. Client facing and sales transactions. -ALAÏA Café x Violet and ALAïA bookstore, applying my experience in hospitality and learning barista skills to deliver high-quality drinks and client experience. -Back of House management, organisation and optimisaion of BOH, implementing process for good receipts and delisting. as well as new communication tools on product availability to enhance sales and efficiency.

CreatorFreelance

Apr 2023 - Present

3 years 7 months

Remote, OR 97458, USA

Founder

Apr 2023 - Present

3 years 7 months

Remote, OR 97458, USA

With a colleague, we launched a non profit organization called Creator that is public in France. Creator has two branches, one focused on e-sport and the other on content creation. As it is the beginning still of the project, we are two responsible for the visuals, public communication, sponsors and event organizations. It forced me to improve my management skills to set priorities to what has to be done, but also give directives to external people we had to work with.

Founder

Apr 2023 - Present

3 years 7 months

Remote, OR 97458, USA

Creator is a structure oriented in the E-sport domain and content creation. We organized multiple events such as physical tournaments regrouping 36 e-sport players around France in a same location with the help of collaborations through the mayor of Rive-de-Giers. We are developing the communication around the structure to become more competitive.

Food Runner

LE BOUCHON DU FERRET

Jul 2022 - Aug 2022

2 months

Lège-Cap-Ferret, France

Skills: Customer Service · waiter · Management · Teamwork · Bartending

Food Runner

LE BOUCHON DU FERRET

Jul 2019 - Aug 2019

2 months

Lège-Cap-Ferret, France

I have worked for le bouchon du ferret for one month as a runner and learned a lot about hustling and talking to clients.

Digital Marketing Intern

Wargaming

Jul 2018 - Jul 2018

1 month

Paris, France

I had the chance to work at the Wargaming offices located in Paris for one week to gain some experience with digital marketing the softwares that are usefull such as Blender and Photoshop. For marketing purposes.

Consumer Marketing Intern

Devialet

Jun 2018 - Jul 2018

2 months

Hong Kong SAR · On-site

I was able to join the Devialet team of Hong Kong for an internship where I discovered multiple roles such as Client Support, Store Seller and Product Registry. Also participated in an event exclusive to loyal clients with a product presentation and demonstration.


Education

University of the Arts London

Bachelor of Arts - BA

2021 - 2024

2 years 11 months

The Harbour School Hong Kong

High School Diploma

2019 - 2020

1 year 4 months

French International School of Hong Kong /Lycée Français International de Hong Kong

High School Diploma

2010 - 2019

8 years 9 months

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