Léonard Paul Boisson

Business Analyst | Salesforce & Process Optimization

Salary / Daily rate

Paris, France

Freelance

Can come onsite

Skills

SalesforcePower BIAngularJavaNodeTesting & QAMarket Research

Languages

English (Native)Spanish

About me

Intro

Business Analyst with 4+ years driving digital transformation through CRM optimization and process automation. Successfully delivered 10+ business applications across finance, sales, and HR, including Salesforce implementations that reduced sales cycles and improved forecasting accuracy. I help organizations maximize ROI through data-driven solutions, custom dashboards, and seamless system integration.

Links

Work experience

Business Analyst

KLx

Apr 2024 - Present

2 years 7 months

Lisbon, Portugal

- Led the full lifecycle delivery of 10 business applications, each designed for different stakeholders with unique objectives, from finance and compliance to sales and HR - Conducted requirements gathering, stakeholder workshops, and functional specifications to ensure alignment with business goals and operational needs. - Designed and implemented custom KPI dashboards and automated reporting workflows tailored to each department - Partnered with cross-functional teams to integrate applications into existing systems, improving operational efficiency. - Delivered training and adoption strategies to ensure long-term success and ROI for each solution

Business Analyst

GROUPE CITY ONE

Nov 2022 - Mar 2024

1 year 5 months

Paris, France

- Led the Salesforce CRM design and optimization project for finance, accounting, and sales teams, aligning workflows with strategic business objectives. - Designed and delivered custom Salesforce dashboards, real-time sales tracking tools, and automated reporting systems, improving sales forecasting accuracy and pipeline visibility. - Implemented process automation within Salesforce, reducing manual data entry and shortening sales cycles. - Led requirements gathering workshops and collaborated with cross-functional stakeholders to ensure the CRM solution met operational and commercial needs. - Provided user training and adoption strategies to maximize ROI and enhance system utilization across departments.

Business Insights Analyst

Bristol Myers Squibb

Nov 2020 - Oct 2022

2 years

92500 Rueil-Malmaison, France

- Partnered closely with sales and marketing teams to support product development and lead successful product launches across cardiology and immonuscience areas. - Designed and executed targeted market studies, segmenting healthcare professionals to tailor campaigns and optimize outreach to specific doctor profiles. - Developed interactive Power BI dashboards and automated reports to track campaign ROI, product performance, and market penetration in real time. - Delivered data-driven insights for business reviews, enabling senior management to make strategic decisions on marketing investments and portfolio priorities. - Coordinated cross-functional teams to align insights with commercial strategies, ensuring measurable impact on market share growth.


Education

Paris School of Business

Master of Science - MS, Data Management

2020 - 2022

3 years

CMH ACADEMY

Bachelor's degree, Hospitality and Tourism

2018 - 2020

3 years

Université libre de Bruxelles

Kinésithérapie et Réadaptation, Professions paramédicales de diagnostic, d'intervention et de traitement

2016 - 2018

3 years

Université Paris Cité

Licence, Sciences et technologies des activités physiques et sportives

2015 - 2016

2 years

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