Lihle Malinga

Skills: Corporate Events · Live Events · Event Planning · Special Events · Event Management · Special Events Coordination · Fundraising · Hosting Events · Events · Private Events

- Cultivated relationships with external stakeholders to secure project support and alignment Streamlined project processes by integrating new technology tools, enhancing team productivity -Oversaw change management processes to ensure smooth adoption of new systems and procedures Managed project documentation, ensuring all regulatory and compliance requirements were met - Developed methods to analyze project management and project delivery risks Allocated project resources effectively, maximizing team capabilities and project outcomes -Kept team members on track with regular in-person or remote

.Engage in research as regards how the company can improve in its offers .Prepare recommendations based on research already carried out .Conduct research on market trends of company’s products/services .Generate leads through effective management of sales process of the company. .Design and develop products, services, and tools for client companies .Create strategies for existing accounts to generate business .Prompt a new perspective on customers or marketing strategies .Provide an external viewpoint to internal challenges

Support team manager and performs management duties when manager is absent or out of office Keeping detailed records of inventory use and sales, and advising management on ordering where necessary Provide encouragement to team members, including communicating team goals and identifying areas for new training or skill checks Hiring processes and new team member training Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance Communicates deadlines and sales goals to team members Develops strategies to promote team member adherence to company regulations and performance goals Conducts team meetings to update members on best practices and continuing expectations Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines Ensures company brand materials and physical working spaces meet and exceed company presentation standards Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints