Lionel CROUZET

Senior Interim Executive | Operations & Transformation

Salaire / Taux journalier

Istres, France

Freelance, ouvert au CDI

Peut venir sur site

Expertises

Service Client & CareGestion de projet - PMOCoachingRHTalent Acquisition

Langues

Anglais (Courant)Allemand

À propos

Introduction

Interim executive leader with 20+ years in aerospace & operations management, specializing in transformation and operational excellence. Proven track record as General Manager and Business Unit Manager driving P&L performance across France and internationally. Expert in supply chain optimization, change management, and strategic growth for aerospace, defense, and industrial companies.

Liens

Expérience de travail

Founder & Executive Interim Manager

LCR HORIZONSFreelance

oct. 2024 - Présent

2 ans 1 mois

Europe · Hybrid

LCR Horizons delivers interim executive leadership, driving operational excellence and transformation across industries. We combine strategic vision with hands-on management to optimize performance, lead change, and support sustainable growth. Fully mobile, operating in France and internationally,

General Manager

Sabena technics

déc. 2023 - mai 2024

6 mois

France · On-site

Sabena technics ATP - Chief Executive Officer - Security officer - Accountable Manager (PART/EMAR 145). Management of all dimensions of the subsidiary : P&L, Strategy, Sales, customer relationship management, HR, operations, Call For Tenders, ...

Business Unit Manager (Customer Support)

Expleo Group

janv. 2019 - déc. 2023

5 ans

13127 Vitrolles, France

Customer Support Unit Delivery Leader for France and More. Today we are working for industry, Aeronautics, automotive, Defense,... Our goal is to enhance your final customer experience and satisfaction.

Head Of Supply Chain Division

Akka Technologies

mai 2018 - déc. 2018

8 mois

13700 Marignane, France

General Management (HR, budget, strategy, ...), Operations management, Customer Relationship Management, Continuous improvement, Commercial Development. Transnational management (France/Germany), new organization design and implementation, decision support Tools design and implementation, transformation plan follow Up, Design of KPIs, ...

Onet SA

janv. 2015 - mai 2017

2 ans 5 mois

Aix-en-Provence, France

Director Onet Logistique Sud-Est

janv. 2017 - mai 2017

5 mois

Aix-en-Provence, France

Creation of Onet Logistics South-East Agency General management Agency (Administration, finance, HR, QHSE Follow Up, Reporting) Customer relationship management Implementation of New projects Follow Up (2 starts for new clients so one with 4 sites in aerospace, underwatersystems sector - THALES- and another in construction electrical material BtoB retail - REXEL-) Teams Management

Key Account Manager

déc. 2015 - déc. 2016

1 an 1 mois

Mexico, District fédéral, Mexique

My Commitment with Onet is focused on topics as : - Enhance Customer relationship : create partnership, develop projects - Act as the Key interface between customer and Onet relevant divisions - Grow and develop existing clients - Develop and achieve sales - Promote our added value to our customers thanks to our Key Accounts - Specialized in aeronautics (not dedicated) - ...

Director of ONET Logistics Agency

janv. 2015 - déc. 2015

1 an

83390 Cuers, France

- Enhance global organization and logistics management (all flows) for a governmental MRO customer (SIAé) - French ministry of Defense public contract) for example, - Continuous improvement, lean management, ... - Contracts management - Regional logistics services development - Ensure Turnover & profitability of contracts - Customers relationships management - Human ressources & Teams management - ...

Airbus Helicopters

avr. 2013 - déc. 2014

1 an 9 mois

13700 Marignane, France

Supply Chain Configuration Manager

févr. 2014 - déc. 2014

11 mois

13700 Marignane, France

> Project management : EC 725 Configuration management follow up - Identify and analyze business requirements - Benchmark - Process modeling and IT specifications. - risk management - … > Particpate to an RFP answer for french State (on configuration management). >Design a project of fleet management for the French State. >Supply chain management for repairable equipments, for a global A/C repair.

Maturity EC225 / EC725 Support Officer

oct. 2013 - janv. 2014

4 mois

13700 Marignane, France

- Enhance follow up of EC 725 french government fleet - Design and implement a follow up tool and training teams - Managing traverse issues - focal point for internal Sales administration and MRO (for EC 725 topics) - ...

Oil & Gas Front Office Liaison Officer

juil. 2013 - oct. 2013

4 mois

13700 Marignane, France

- Analyze and manage (spares, repair and "Powered By Hour") customer order book in timely manner. - Define, manage & monitor the implementation of customer action plans. - Be the voice of the customer regarding the logistics topics within the company. - Manage and share customer Key Performance Indicators (On Time Delivery, On Time Request,...) - Translate the customer needs internally into priorities for the operational team - Participate to offer process providing return of experience, Crisis management & solution finding - Organize reviews at customer premises - Risk assessment

Customer Logistics Manager - NH90 -

avr. 2013 - juil. 2013

4 mois

Marignane - Les Florides

Customer focal point : Customer's Contract management (logistics and financial fields) Following and solving quality/logistics issues

Logistics Project manager

Airbus Helicopters

mai 2012 - oct. 2012

6 mois

13700 Marignane, France

In charge of Internal distribution optimization : conduct of change, continuous improvement, implementation of lean management tools,...

Armée de l'air

juil. 1998 - oct. 2011

13 ans 4 mois

ISTRES AIR BASE

Store manager

sept. 2010 - oct. 2011

1 an 2 mois

ISTRES AIR BASE

At C135 Tanker Squadron Store manager of a dedicated supply shop to line maintenance : around 4 persons, scheduling activities, coaching, training, management of stock replenishment, management of warehouse shop floor, management of inbound and outbound stock,...

Project manager

sept. 2009 - oct. 2010

1 an 2 mois

ISTRES AIR BASE

for a new store location: from infrastructures, facilities, human resources, computers, work planning and workload schedule to « Health and Safety at Work » (H.S.W.) standards...

Store manager

juil. 1998 - oct. 2009

11 ans 4 mois

Istres, France

Managing several services from smallest to biggest (from 4 to 10 people). Working abroad more than 1 month per year. Field of activities...

National Sea Scout committee member (volunteer)

Fédération du Scoutisme Français

sept. 2001 - oct. 2003

2 ans 2 mois

Skills: Compétences interpersonnelles · Formation · Adaptabilité · Parler en public · Réseautage · Satisfaction client · Synthèse · Coopération · Consolidation d’équipe · Gestion humaine · Relations interpersonnelles

Technical salesman

CHS Group

nov. 1994 - mai 1996

1 an 7 mois

7620 Paris, Danemark

Customer portfolio management (retailers and key accounts) - Specialized salesman in Windows NT and Novell 4.1. Networks


Formation

Aix-Marseille University

Master's degree Supply Chain Management

2011 - 2012

1 an 1 mois

French Air Force

2 years university degree

2002 - 2005

3 ans 1 mois

ESCT AGEN

2 years university degree

1992 - 1994

2 ans 1 mois

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