Lisandra Ruiz
UX/UI Designer | Digital Communication
Salaire / Taux journalier
Metz, France
Freelance
Expertises
Langues
À propos
Introduction
UX/UI Designer and Digital Communication specialist with Google certification and hands-on experience at Microsoft and major brands. Proven track record in digital marketing, user research, and multilingual communication across French, English, and Spanish. I create user-centered designs and digital strategies that drive engagement and business results.
Expérience de travail
Communication and Marketing Internship
ARTGE
avr. 2025 - Présent
1 an 7 mois
France · On-site
I’m excited to join the Regional Tourism Agency of Grand Est as a Communication and Marketing Intern within the communications department. This is a great opportunity to strengthen my skills in content strategy, visual creation, and digital communication, while actively contributing to the projects of a multidisciplinary, dynamic, and dedicated team.
Universite de Lorraine
janv. 2024 - Présent
2 ans 10 mois
University of Lorraine, Metz
Master's student
sept. 2024 - Présent
2 ans 2 mois
University of Lorraine, Metz
Graduate in Foreign Languages (French-English), specialized in UX/UI Design and Digital Communication. Currently pursuing a Master's in Digital Project Creation at the University of Lorraine.
Student Health Ambassador / Communication Officer
janv. 2024 - mai 2025
1 an 5 mois
University of Lorraine · Hybrid
Creation of visual communication materials tailored to different target audiences. Management of social media platforms and engagement with the student community. Coordination and organization of events to promote student well-being.
Community Manager
sept. 2024 - janv. 2025
5 mois
University of Lorraine · Remote
Development and implementation of digital communication strategies. Creation and management of content for social media, aligned with the institutional image. Design of visual materials to promote training programs and university events.
Project M365 | Digital Merchandising & Content Marketing
Microsoft
août 2023 - janv. 2025
1 an 6 mois
Uruguay · Remote
Online Merchandising Digital Marketing Web Analysis Project Planning Agile Methodology Audit Strategies Benchmarking Web Performance Analysis (Web Analytics) Digital Content Management User Experience Optimization Online Visibility Improvement
Tata Consultancy Services
janv. 2021 - août 2023
2 ans 8 mois
Uruguay · Remote
Sanofi Project / Access Management Team (L3)
sept. 2022 - août 2023
1 an
Uruguay · Remote
Access Management Information Security Identity and Access Management (IAM) Implementation of Security Policies Multi-Factor Authentication (MFA) Access Auditing and Compliance Sensitive Data Protection
Workstation Team Support (L2) - Sanofi Project
févr. 2022 - oct. 2022
9 mois
Uruguay · Remote
Workstation Management Level 2 Technical Support (L2) Installation, Configuration, and Maintenance of IT Equipment Operating System Management (Windows, macOS, etc.) Troubleshooting Technical Issues End-User Support Software and Updates Management Management of Peripherals and Devices Collaboration with IT Teams and Other Departments Continuous Improvement of Support Processes
Customer Services Specialist - Sanofi Project
janv. 2021 - mars 2022
1 an 3 mois
Uruguaiana, Rio Grande do Sul, Brésil
Customer Relationship Management Level 1 Customer Support Clear and Effective Communication with Customers Handling Complaints and Problem Resolution Use of CRM Tools (Customer Relationship Management) Tracking Customer Requests and Ticket Management Collaboration with Internal Teams to Meet Customer Needs Implementing Solutions to Improve Customer Satisfaction Managing Communication via Email, Phone, and Chat Continuous Improvement of Customer Service Processes
Secretary and Translator at the Embassy of Benin in Cuba
Embassy of Benin in Cuba
févr. 2019 - janv. 2020
1 an
Manage the personal calendar Responsible for the computer and telephone systems Organize and participate in meetings Translations Fr-En-Es Update the list of diplomats Write meeting and appointment summaries
Interpreter Fr-En-Es at the International Book Fair in Havana
International Book Fair in Havana
févr. 2017 - mars 2017
2 mois
On-site
Oral interpretation Fr-En / Fr-Es / En-Es Preparation and planning of interventions Cultural sensitivity and adaptation Team management Intercultural communication Accuracy and clarity in oral communication Stress management in dynamic environments Adaptability and linguistic flexibility Collaboration in multilingual teams
Tour Guide / Sales Advisor
Cubatur, Travel Agency
juil. 2015 - janv. 2017
1 an 7 mois
La Havane, Cuba
Itinerary and schedule management Tour planning and coordination Customer service and expectation management Sales of tourism products Development of local partnerships Client needs analysis and experience personalization Persuasive communication and negotiation Reservation and request follow-up Customer loyalty Handling incidents and complaints Creation of attractive offers Assessment and improvement of customer satisfaction
French Teacher / Facilitator in the Chantons et Jouons Project at the Alliance Française
Alliance Francaise
sept. 2014 - juil. 2015
11 mois
La Havane, Cuba
Teaching French as a foreign language Development and management of cultural activities Creation of playful and educational content Group facilitation and teamwork
Formation
Universite de Lorraine
Master Création de Projets Numériques
2024 - 2026
1 an 11 mois
Coursera
Google UX Design Certificate
2023 - 2023
5 mois
Coderhouse
Formation en Développement UX/UI
2022 - 2023
1 an 1 mois
INFA
Accounting Administration Assistant
2020 - 2021
5 mois
Neetwork.com
Master's Degree in Digital Marketing and Web Analytics
2020 - 2020
8 mois
INFA
Marketing Analyst
2020 - 2020
4 mois
University of Havana
Bachelor's Degree in French and English Language
2013 - 2018
4 ans 11 mois