Liz Victoria

Community Manager | Team Leadership

Salary / Daily rate

Grimsby, UK

Freelance, open to permanent contract

Can come onsite

Skills

Customer CareCommunity ManagementProofreading

Languages

BulgarianSpanish

About me

Intro

Community Manager with 2+ years specializing in Web3/gaming communities and social media management. Led 22-person moderation teams across multiple platforms, developed community guidelines, and managed content creators for high-growth startups. Expert in building engaged communities through strategic content creation and relationship building.

Links

Work experience

Community Manager

Earth 2Freelance

Oct 2022 - Dec 2023

1 year 3 months

United Kingdom · Remote

Earth 2 is a Web3, Blockchain and Crypto read Metaverse start-up. Building and growing with the community from inception. - Community Support. - Leading a team of moderators (22) across all the social media platforms. Facebook (Meta), Twitter and Instagram (Using Meta Business Suite), and Discord and Reddit. - Website writer for guides, tutorials, announcements, and update patches/fixes. - Events Manager on/off-board. - Proactively engage with community members on platforms such as Meta (Facebook) and Discord creating solid customer-company relationships. - Foster engaging community discussions. - Developed strict moderation rules and implemented them to ensure calmer, more organized, and civil discussion forums. - Managing content creators ensuring content is relevant, regular, and up to date. - Managed the interview and onboarding of new moderators for social media platform groups. - Worked alongside support team (5CA). - Used GIMP and Canva to create community announcements and articles. - Assisting setting up live stream events including moderating chat feeds during the stream. - Used Slack, Canva and have knowledge of Zendesk.

Community Manager

Disruption: Island of the HuntFreelance

Oct 2021 - Jan 2022

4 months

Remote, OR 97458, USA

This was a personal project embarkation by myself and a group of friends. The game production was going very well and we created a great pitch deck and lore. Sadly, due to external issues development ceased.


Education

Grimsby Institute of Further and Higher Education

Early Childhood Studies

2019 - 2022

3 years 1 month

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