Lorie Lestienne

Sales techniques applied to encourage and stimulate the sales of caribbean destinations Animation of roadshows in Switzerland and Germany: Tourism stand representative of ITB in Berlin, Zurich, Wien, Stuttgart and Hamburg.

Managed daily retail operations during a management transition, ensuring business continuity, supplier coordination and customer satisfaction.

Led strategic transformation and operational improvement initiatives within an international airport environment. • Delivered cross-functional projects involving operations, finance, procurement, engineering and executive stakeholders. • Developed business cases, managed supplier transitions and supported governance, operational performance and customer experience. • Built trusted relationships with Swiss and international stakeholders, facilitating collaboration across business functions and regulatory authorities.

Supported aircraft reliability and operational performance within a highly regulated MRO environment. • Conducted technical investigations combining operational data, engineering analysis and regulatory requirements. • Supported repair-or-buy decisions through evidence-based analysis. • Worked closely with Airbus, Safran and multidisciplinary teams to strengthen quality, traceability and continuous improvement.

Delivered business analysis and digital transformation programmes supporting airport operations across the Air France network. • Gathered business requirements and translated operational needs into functional solutions. • Coordinated stakeholders throughout analysis, testing, deployment and change adoption. • Contributed to AODB modernisation and ALTEA Flight Management deployment across the Air France network.

Managed airport operations across Europe, North America and Asia in highly regulated, multicultural environments. • Led multicultural teams of up to 100 employees. • Coordinated airlines, airport authorities, suppliers and operational partners. • Managed operational disruptions, crisis response and business continuity while ensuring safety, service quality and customer satisfaction.