Loubna Lahlou

Leading the global learning transformation strategy & operations - Building the 1-year transformation roadmap with a worldwide community of 20 HR directors and representatives - Designing and implementing the learning budget, governance process and learning operations guidelines Acting as an HRIS project manager leading the study of a learning platform for 9000 employees - Definition of global users journeys and mapping of functional and technical requirements and RFP responses - Defining the project budget, roadmap and implementation prerequisites Designing the MH global onboarding approach and 5 key strategic initiatives

Part of the management committee, leading inbound and outbound B2B partnerships : x2 Revenues from partnerships acquisition channel in one year Strategy & Operations optimization (+100% partnerships revenues in 10 months) - Built up the business case and the operational system for the white label branch of Pretto - Defined partnerships' targeting & acquisition strategy and B2B offer packaging - Run & Animating national partnerships (+100% Revenues in one year) through OKR roadmap - Defined new commercial processes and rolled-out a new commercial approach on over 100 sales - Managed the B2C and B2B SDR operational team (+50% transformation from prospect to lead) - Created a global sales and CRM workflow for 7 cross-sell products through the user journey Product Management - Led the user research for Pretto’s B2B partners (100+ interviews) - Results : 2 MVPs and SaaS launched - Created a dedicated product modals for Pretto’s real estate partners (lead providers, white label,...)

- Launched a new business line and developed partnerships with top-tier French banks in France - Managed and scaled the commercial team, designed and structured operational processes, tools and workflows - Led growth hacking initiatives through in-app flow and digital marketing strategy improvements - Defined KPIs, designed performance tracking dashboards and run 360° business analysis

- Participated to the elaboration of a study on the evolution of the business models in the retail sector - Designed the digital and global strategy of the largest bank in Greece - Elaborated 30 business performance monitoring dashboards for a large payment actor in Italy - Conducted a diagnosis on the procurement operating model of the largest lenses producer in France

- Took part in a due diligence for a French client operating in nuclear sector - Carried out a scenario planning & war-gaming project for a Japanese car manufacturer acquisition

- Participated in the acquisition of Bharti Airtel’s telco assets by Orange in 4 countries

- Participated to the elaboration of the operational risk assessment report for the largest Moroccan hospitality chain