Louise Archambaud

Client: ORANGE Agile coach within the cross-functional team in the telecoms sector (no. 1 in France) of the team in charge of the e-commerce site: • Supported the unification of previously separated digital teams (web and mobile) into a single cross-functional collective, composed of four squads managing end-to-end customer journeys (ordering, acquisition, relocation, etc.). • Facilitated agile ceremonies and promoted continuous improvement, working with the PO, developers, designers, testers, and architects. • Designed and implemented a visual performance dashboard used by all teams, improving visibility, collaboration, and delivery predictability. • Coached teams and product owners on agile principles, fostering autonomy, collaboration, and data-driven decision-making. • Provided continuous support to Product Managers by enhancing visibility on ongoing and upcoming initiatives, enabling more informed prioritization and strategic decision-making.

Global pet food manufacturer serving over 60 countries for their e-commerce platform Led content production and coordination for the global website, including breed pages for cats and dogs. Daily coordination between development teams (UX/UI, dev front/back) and marketing teams to ensure consistency and quality of content produced. Facilitation of scoping workshops, and synchronization of stakeholders to guarantee smooth delivery. Support teams in structuring their backlogs and prioritizing topics in line with business objectives. Contribute to the continuous improvement of content production processes by implementing templates, guidelines and monitoring tools. Monitoring of performance KPIs linked to user engagement, reading time, click-through rates, enabling content to be adjusted in real time. Assisted in backlog structuring and prioritization aligned with business objectives. Worked in an international, collaborative, fast-evolving environment.

Agile coach within the cross-functional team in the telecoms sector (no. 1 in France) of the team in charge of the e-commerce site : Coaching of 3 parallel Scrum teams, each with its own Product Owner, on complex digital products. Design and facilitation of agile ceremonies (Daily, Review, Retrospective, Refinement), PI Planning, Scrum of Scrums. Maintained close daily collaboration with Product Owners to assist with backlog management, prioritization, requirement clarification, and strategic alignment. Implemented the SAFe methodology at the program level, enabling inter-team synchronization and effective dependency management. Created and rolled out a shared visual dashboard centralizing key KPIs (velocity, bug rate, progress, commitment vs. capacity) to: Quickly identify impediments, Increase transparency across teams, Support informed decision-making for POs and leadership. Ensured business goal tracking and product prioritization using Jira and Confluence. Led coaching workshops to support Agile mindset adoption and foster a culture of continuous improvement. Worked closely with DevOps, Data, and Marketing teams to ensure product consistency and reduce time-to-market.

Agile framework owner for a large-scale banking transformation program involving 10 teams and over 100 team members across Paris and Romania, aimed at redesigning IT tools to meet new risk management regulations from the European Central Bank. Supported an Agile team in the redesign of an internal financial management platform within the broader digital transformation program. Facilitated all Scrum ceremonies (Daily, Sprint Planning, Review, Retrospective) and led cross-team synchronization workshops (Scrum of Scrums). Closely tracked progress using Jira and Confluence, delivering regular reports to management on KPIs (velocity, progress, risks). Analyzed interdependencies with infrastructure, security, and compliance teams to ensure smooth delivery. Coached Product Owners on backlog management, prioritization, and business value definition. Proactively identified and resolved blockers (e.g., need clarification, resource arbitration, incident management). Contributed to the implementation of Lean practices and helped structure Kanban workflows to improve visibility and reduce lead time. Operated in a highly structured and security-oriented banking environment, emphasizing quality and regulatory compliance.

Strategic and operational support to IBM’s General Management in a high-level, multicultural environment. Led cross-functional projects involving HR, Communications, and Finance departments, ensuring stakeholder alignment, deadline tracking, and deliverable consolidation. Streamlined internal processes through the implementation of collaborative tools, prioritization systems, and weekly reporting frameworks. Prepared executive committee meetings and strategic documentation, directly linked to business and organizational priorities. Facilitated coordination meetings in both English and French with international stakeholders, managed meeting minutes, and ensured follow-up on action plans. Demonstrated high adaptability, discretion, and a sharp sense of prioritization in a fast-changing environment

Déploiement du module de gestion des absences pour un groupe international de Luxe dans 50 pays. Cycle de projet complet : conception, configuration, test, migration, formation, déploiement et hypercare. • Co-animation de l'atelier d'expression des besoins (50 personnes) • Animation des groupes d'utilisateurs lors des phases finales des tests (20 personnes) • Paramétrage de prototypes ciblés et animation de sessions de démonstration • Configuration de l'outil selon les besoins du client • Migration de données lors de la création des différents prototypes, Catch Up : réalisation de la reprise des données