Louise LANGER

Head of Business Operations | P&L & Data Management

Salaire / Taux journalier

Annecy, France

Mobilité : Paris

Freelance

Peut venir sur site

Expertises

Business DevelopmentCRMResponsable Sales OperationsSites internet e-commerceCMS e-commerceResponsable CommercialAdobe IllustratorCanvaCampagne de CommunicationPipedriveBrand ManagerSales OpsStratégie MarketingRédaction d'articlesStratégie de marqueSites internetSEOÉvénementielHubspotSalesforceSEMrushDesign webFigmaAdobe PhotoshopApplications No-codeBrandingEmailingCommercialSketchUpMailChimpHead of SalesIdentité VisuelleDesign mobileAdobe InDesignOpérationsResponsable des opérationsRSEManagement de transitionKnowledge ManagementGestion des stocksLean ManagementÉtude de marchéChef de projetContratsLogistique

Langues

Français (Maternelle)Allemand (Courant)Anglais (Courant)Russe

À propos

Introduction

Head of Business Operations with 7+ years driving P&L growth and international expansion across foodtech and e-commerce. Led teams of 150+ at Jumia, scaled Clone's operations across Benelux, and launched multiple ventures from zero to profitability. Now CEO of La Boxeuse, bringing expertise in market launches, operational efficiency, and data-driven team management to help your business scale sustainably.

Liens

Expérience de travail

Co-fondatrice et CEO

La Boxeuse

mars 2025 - Présent

1 an 8 mois

Annecy, France

– Currently Fighting waste @ La Boxeuse

Associée

Team for the Planet

mai 2022 - Présent

4 ans 6 mois

Clone

févr. 2023 - févr. 2025

2 ans 1 mois

Head of International Expansion

sept. 2024 - févr. 2025

6 mois

Regional Manager Benelux

sept. 2023 - févr. 2025

1 an 6 mois

Amsterdam, Pays-Bas

Country Launcher - Netherlands

juin 2023 - sept. 2023

4 mois

Amsterdam, Pays-Bas

Brand General Manager

févr. 2023 - sept. 2023

8 mois

Paris, France

– Clone (ex Not So Dark) is one of the leading foodtech companies in Europe. – Clone creates online food delivery brands, helping restaurants generate additional profit through a unique asset-light business model and technology.

Sales Manager

Flatlooker - Votre gestion locative innovante

nov. 2021 - févr. 2023

1 an 4 mois

Paris, France

– Managed a team of 10 to 14 Business Developers whose goal was to rent virtually (no visit, 100% online) 200 to 400 flats per month, in Paris and other 30 cities in France.

Founder

Babi & Kady

nov. 2019 - oct. 2021

2 ans

Abidjan, Côte d'Ivoire

– Launched a brand of African fabric laptop sleeves and accessories, made in Côte d'Ivoire. – Available worldwide on Etsy, Afrikrea and Instagram.

Jumia Côte d'Ivoire

janv. 2019 - oct. 2021

2 ans 10 mois

Abidjan, Côte d'Ivoire

Head of Grocery

juil. 2021 - oct. 2021

4 mois

Abidjan, Côte d'Ivoire

– Built a team and launched the Grocery department in Abidjan to lead the best Grocery delivery promise: all essentials delivered at home in less than 15 min, by criss-crossing the city with dark stores proposing the accurate daily essentials.

Head of Commercial Operations - Jumia

juil. 2020 - juil. 2021

1 an 1 mois

Abidjan, Côte d'Ivoire

Jumia is the leading internet group in Africa, currently empowered by more than 3,000 employees, operating in 20 countries. Jumia Group was founded in 2012 and since then has expanded its presence over Africa, creating a sustainable ecosystem of digital services and infrastructures through online and mobile marketplaces and classifieds. As Head of Commercial Operations, I am responsible of: – 2020-21 Business Plan (forecasts per commercial channel and supply type) – Daily sales performance (development of categories and sellers) – Profitability management (retail margin, marketplace commissions, fulfilment revenues) – Cost efficiency (inventory management, logistics/marketing costs optimization) – Pricing strategy (subsidies management, competitors price benchmarking)

Head of Operations - Jumia Food Ivory Coast

janv. 2019 - juil. 2020

1 an 7 mois

Abidjan, Côte d'Ivoire

In charge of the operational strategy and optimization of the logistic processes: – Efficiency of the riders' capacity plannings and delivery areas – Recruitment, Training and Management of 150+ riders, 4 dispatchers and 2 fleet managers (recruited 120 riders - multiplying fleet by 4-, 2 dispatchers, 1 Fleet manager) – Operational efficiency of the Top 20 vendors (restaurants, shops and grocery, including 5 KFC and Carrefour) – Health of operational KPIs: Delivery time, Utilisation rate, Fail rate, OOS, Cooking time, Automation...

Rocket Internet Global Venture Developer at ZEN Rooms

Rocket Internet SE

juil. 2018 - déc. 2018

6 mois

Manille, Région Capitale Nationale, Philippines

Reporting directly to the CEO and the Head of Operations, I improved processes in several departments: – Sales: produced case-studies; led 10+ meetings with partners to extend a new cost-efficient procurement strategy – Sourcing and procurement: sourced 200+ suppliers throughout Asia, managed imports/exports, from China, India and Pakistan – Branding: provided creative diagnostics for our 7000+ rooms in South East Asia – Data Privacy: created apps such as a Legal Data base on Podio, revised the Online Data Privacy Policy and FAQ – Data Analysis: provided recommendations based on data extracted from Power BI, Backoffice and Podio – Human Resources: recruited for diverse positions and levels; implemented Employee Engagement Solutions

Sponsoring and Events intern

Orchestre de Paris

févr. 2018 - juin 2018

5 mois

Philharmonie de Paris

The Orchestre de Paris, the main resident of the Philharmonie de Paris Event Marketing – Used daily several CRM softwares and tools, such as Salesforce and Nomination. – Built several appropriate commercial offers for companies' private events. – Designed several commercial brochures for patrons and benefactors. – Maintained daily connections with patrons and members of the Circle to motivate their support. Event organization – Organised more than 40 private concerts and events for individual and professional sponsors. – Operational duties related to each event. Substantive Research – Conducted several studies about the awareness of the sponsorship offers among clients. – Realised a benchmark and an opportunity study of the creation of a Young Patron Circle.

Marketing Intern

HyVibe

juin 2017 - sept. 2017

4 mois

104 Factory

HyVibe is a sound company designing the future of sound diffusion with its vibration technology. – Launched all marketing contents (pictures, graphic contents, films...) and tools to raise the brand awareness on three social networks, increasing social media engagement by 365% in three months. – Interviewed more than 50 musicians to gather their feedback to improve the device, by aggregating information for the engineers. – Represented the company at the NAMM Show 2018, in Anaheim, California (Orange County, Californie, United States. NAMM : Global crossroad of the music products, pro audio and sound, and live event technology industries).

Workplace & Design - Corporate Solutions

JLL France

juil. 2016 - déc. 2016

6 mois

Paris, France

Corporate Solutions & Change Management – Rethought the office Real Estate of 14 national and international companies within the Workplace and Design team, finding corporate and change management solutions to their problematics, interacting in person with managers and staff, and developing architectural scenarios. – companies : BNP BDDF, CAP Gemini, CAPB CACEIS, Generali, RATP, Aviva, Guerbet, Pierre Fabre, Poste Immo, Servier, Petites Affiches, Vinci, Mairie de Paris, Lagardère. – Conducted 10 workshops with an average of 50 employees of companies that aimed at reorganising their Real Estate. I spoke publicly to groups and animated the workshops by myself. Substantive Research – Produced benchmarks, reports, analyses and space utilization guides about new flex office tendencies, driven by the principles I developed in my thesis about Well-being and Real Estate. – Conducted two space studies in situ in two weeks each, overseeing three temporary employees who helped for the observation. – Proposed, on my own initiative, to take part in a new offer and to handle its internal communication.

Agence Etudiante de graphisme - Trésorière

PAO Bang

avr. 2015 - avr. 2016

1 an 1 mois

Cergy, France

Student Run Graphic Design Agency – Working for companies (16) and associations (25). – Treasurer & Active content creator – Managed sales revenues of 11 800€

Community Manager & Content

Le Truc Rouge

juil. 2015 - sept. 2015

3 mois

92130 Issy-les-Moulineaux, France

Wine delivery start-up


Formation

Schulich School of Business - York University

Master of Business Administration - MBA, Gestion des arts, des spectacles et des médias

2017 - 2017

1 mois

ESSEC Business School

Immobilier, Immobilier

2014 - 2017

3 ans 1 mois

Henri IV - Paris

Classe Préparatoire, ECE

2012 - 2014

2 ans 1 mois

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