Loujine Mourad
Customer Relations Specialist
Salary / Daily rate
Cairo, Cairo Governorate, Egypt
Freelance, open to permanent contract
Skills
Languages
About me
Intro
Customer relations specialist with 2+ years of experience across aviation, healthcare, and retention sectors. Proven expertise in client retention, administrative management, and cross-cultural communication with international teams. Ready to deliver exceptional customer support and administrative solutions for your business.
Work experience
Support Associate
Concentrix
Mar 2025 - Present
1 year 8 months
Cairo, Cairo Governorate, Egypt
Customer Relations Specialist
Lufthansa
Aug 2024 - Jan 2025
6 months
Cairo, Cairo Governorate, Egypt
Clinical Supervisor/Virtual Scribe
Innovative Work Solutions
Jun 2024 - Aug 2024
3 months
Cairo, Cairo Governorate, Egypt
Retention Specialist
Sutherland
Oct 2023 - Jul 2024
10 months
Cairo, Cairo Governorate, Egypt
Education
London South Bank University
Bachelor of Arts - BA
2019 - 2023
3 years 11 months
The British University in Egypt
Bachelor's degree
2019 - 2023
3 years 5 months