Louzé Luiji

Senior Customer Success & Sales consultant supporting scale-ups and large enterprises to build and optimise Go-to-market functions.

Domino Data Lab helps companies scaling data science and drive innovation via our MLOps platform. We help data scientists collaborate and build models faster and better. I am responsible for the CS strategy and execution of half the EMEA territory ($5M). I support our largest European customers across verticals to increase product adoption and improve our collaborations. - 100% retention and +$500K upsell in 2021. - Designed and executed Customer success strategy for the EMEA region - Launched first marketing and sales events in EMEA with AI leaders - Support strategic sales and product activities - Domino keynotes at events, large demos, advocacy programs.

Was responsible for customer adoption and growth in Europe, support large multinationals leveraging Delphix's data virtualisation and masking platforms. Account portfolio: $11M / 18 accounts / FS, Insurance, Telco, Tech, Manufacturing / customers like BNP, HSBC, Michelin, CNP, Harmonie, EDF, Swisscom, Porsche, Air France. Key activities: Account strategy, planning, retention, growth, tiering, checkins, QBR, product adoption, marketing, advocacy. Results: 97% retention rate and $900k upsell.

As a Customer Success Europe at Tealium, my job is to help top European businesses to drive growth via data orchestration. 2019 Numbers: Account portfolio: $1,4M / 42 EMEA accounts / Verticals: Financial Services, Retail, Telco, Media, Travel 2018 Results: * +98% retention rate * +$600k annual growth * Account portfolio: $2,1M / 54 accounts / FS, Retail, Telco, Media, Travel * Closed 2,6M$ renewal + upsell * EMEA top performer 2017 Results * +99% blended retention rate  * +$300k annual growth  * Account portfolio: $1,5M / 45 accounts * Closed 1,65M$ renewal + upsell

HiJames is a travel assistant app to help you get the best of the city of love, Paris. While traveling in the French capital, let HiJames guide you by suggesting you the best activities and experiences in town. Partnered with the co-founder since Day 1 to develop a solid business plan and create the start-up from scratch, with a sustainable business model. • Business development, Marketing, Partnerships, Service Launching. • Community management & Creating tools : Flyers, Blog, SEO, Market Intelligence, Web.

While studying, I co-led for +7 years the commercial and marketing activities of my family business, specialized in the commercialization of jewelry, fashion & party accessories in the Caribbean.

• Competitive Intelligence, Enterprise Social Network, Collaborative tools, Intranet. • White paper : Issues of the Entreprise Telecom technologies Mobility. ==> Mobile Device Management, Nomadism, Fleet Management, Enterprise appstore, Smartphones, Tablets, BYOD.

Working within the International Product Marketing team of the Telecom division. Global team of 6 senior product marketing experts in Paris & Singapore, looking after Oberthur's smart cards global offerings, marketing plan, campaigns, partnerships and innovation. • Creation, management, & presentation of 5 demonstrations for international trade shows: ==> Topics: Cards Profile, LTE, NFC, M2M, Applications, Multimedia, Mobile payments, Loyalty, Transport. ==> Trade shows: Cartes & Identifications 2010 ‘Paris’ – Mobile World Congress 2011 ‘Barcelona’ • Marketing Intelligence, Market Trends Analysis, Newsletter, Product roadmaps, Rebuild new intranet, Sales teams support. • Support EMEA Marketing team's initiatives, Create actionable and measurable marketing tools & campaigns (Promotional displays, Demonstration videos and virtual animations, Forum booth messaging & visuals) • Production of a "NFC Payments" video, part of a campaign for the biggest African mobile network operator "Airtel": http://www.youtube.com/watch?v=q87oIVIYbCM