Lucille Okonski

helped me get this job

helped me get this job

Evaluated and optimized Google Search advertising content, ensuring ad quality, policy compliance and search relevance while supporting advertisers ranging from local businesses to global brands. Search Quality & Content Analysis - Reviewed Google Search advertisements to ensure alignment between ad content, landing pages and advertiser websites, maintaining quality and policy compliance. - Evaluated search advertising assets for businesses of all sizes, from local companies to global brands, ensuring accurate representation and user relevance. - Optimized Google Search ad extensions by selecting and structuring relevant sitelinks to improve user navigation and search experience. - Analyzed advertising content across multiple product categories, ensuring high standards of language quality, accuracy and consistency. Quality & Continuous Improvement - Identified quality issues, escalating recurring trends and recommending process improvements to support operational excellence. - Participated in client discussions, providing operational insights and recommendations based on quality findings. - Maintained high quality standards while consistently meeting productivity and accuracy targets. Training & Collaboration - Supported the onboarding of new team members through shadowing, coaching and ongoing feedback. - Contributed to the adoption of AI-assisted content categorization by validating advertising content and supporting evolving classification workflows.

Supported businesses in optimizing their Google Ads campaigns by improving search visibility, increasing click-through performance and maximizing advertising return on investment across a diverse portfolio of clients. Digital Advertising & Campaign Optimization - Advised small and medium-sized businesses on optimizing Google Ads campaigns to increase visibility, drive qualified traffic and improve campaign performance. - Optimized keywords, ad copy and campaign structure to improve click-through rates while reducing advertising costs. - Helped advertisers maximize return on investment by identifying opportunities to improve campaign efficiency and search ranking. Client Consulting & Relationship Management - Managed a portfolio of business clients across multiple industries, from local businesses to international brands, providing ongoing campaign recommendations and performance guidance. - Delivered support through phone, email and chat, adapting recommendations to each client's business objectives and digital maturity. - Guided advertisers through Google Ads best practices and introduced additional Google solutions including Google Analytics and Google Merchant Center. Technical Support & Problem Solving - Resolved campaign configuration, billing and technical issues affecting advertising performance. - Investigated account issues and collaborated with internal teams to ensure timely resolution and a positive customer experience.

• Greeting Guests • Loading and unloading attractions • Ensure Guests safety • Operating attraction systems • Delivering narrations of varying lengths and providing audience control

• Account recovery/adjustements. • Hardware troubleshootings. • Repair orders creation. • Billing inquiries/issues. • Password reset. • Subscriptions changes. • Live/internet connexion issues. • Cases wellness : following each cases individually until resolution, contacting the customers by phone calls, chat and emails.