Lydia Sigaitseva
Product Management | Women in Tech Mentor | Helping teams turn complex challenges into simple, impactful products
3 recommandations
Salaire / Taux journalier
3 personnes recommandent
Barcelone, Espagne
Freelance, ouvert au CDI
Expertises
Langues
À propos
Introduction
With 7+ years in fintech and SaaS, I work at the intersection of product, design, and engineering - building onboarding, compliance, and identity tools that power enterprise platforms and digital marketplaces. I thrive on making complex systems simple - creating intuitive, human-first solutions through curiosity, data and design thinking. Outside of work, I’m active in the Women in Tech community and passionate about how culture, fashion and technology come together to shape the future of digital experiences.
Expérience de travail
Mentor
WOMEN IN TECH ® Global
oct. 2023 - Présent
3 ans 1 mois
Mentoring early-career professionals on product roles, growth strategies, and creative confidence
Product Manager
Toqio
févr. 2024 - oct. 2025
1 an 9 mois
Madrid, Espagne
Leading product development for modular onboarding, compliance, and identity services in a B2B2C fintech platform. • Delivered scalable features for merchant onboarding, KYB/KYC and compliance processes using low-code templates. • Launched a multi-compliance solution for onboarding users from multiple financial institutions. • Built and shipped a standalone Webhook microservice to support external integrations. • Led Authentication and Identity Management features to support enterprise use cases. • Actively collaborating with cross-functional squads on reusable API-based infrastructure.
Product Consultant
févr. 2023 - janv. 2024
1 an
Dublin, Irlande
- Designed prototypes, chatbot flows and engagement tools for early-stage startups. - Conducted UX benchmarking, competitive analysis and trend analysis across multiple markets.
Sberbank
mai 2019 - janv. 2023
3 ans 9 mois
Moscou, Russie
Senior Product Manager
oct. 2021 - janv. 2023
1 an 4 mois
Moscou, Russie
Responsible for marketing and education tools in Sberbank Investment App (300K MAU): banners, stories, promo-screens, etc. - Launched and consistently improved communication and education tools. - Coordinated actions across all the stages, including customer journey map, MVP, makeup and prototype development, integration solution devising. - Enhanced preview conversion from 8% to 33% by implementing a more intuitive and useful Ul/UX, creating relevant content for users. - Coordinated the work of team to deliver marketing and educational content to over 300K audience on time and without issues with a high load (Java, Swift, Kotlin). - Coordinated the work of the creative team to search, create and implement quality marketing content such as slide-stories, promo-screens, etc. - Facilitated workshops with key stakeholders and teams.
Product Manager | CJE
mai 2019 - oct. 2021
2 ans 6 mois
Moscou, Russie
Responsible for discovering and improving the customer experience with digital card services in Sberbank Online mobile app (75 mln MAU) - Developed and updated the overall customer journey map for digital bank product, taking consideration end-to-end customer experience. - Enhanced the digital index from 10% to 45% by using insights which based on the customer journey map. - Increased conversion in digital services from 8% to 30% for banking card services in the App\Web - Analysed data related to the CJ to identify insights, key metrics; using a data-driven approach and making data-based decisions. - Delivered efficient UX-testing and in-depth customer interviews, integrated usability studies into product requirements to improve digital user experience. - Facilitated workshops with team and key stakeholders.
Project Manager
Pay-Me
juil. 2017 - mai 2019
1 an 11 mois
Moscou, Russie
Responsible for execution the contracts with customers and partners for the banking start-up (mobile acquiring and payment processing) - Led a team of key account managers - Launched 3 products and maintained processes - Developed 7 integration project with partners for B2B payment solutions - Developed customer service quality standards
Customer Success Lead
MAYKOR
août 2012 - juil. 2017
5 ans
Moscou, Russie
Responsible for execution the contracts for outsourcing banking equipment: ATM, cash-machine, terminals, etc. - Led a department of key account managers (10-person team) - Launched 2 lines of business products - Investigated customer service issues, monitored customer needs and developed measures to enhance customer experience - Encreased SLA by 17% - Participated in tenders across all stages from researching, preparing documentation to signing and for the execution of the contracts.
Formation
Moscow State University of Instrument Engineering and Computer Sciences (MGUPI)
Master's degree, Finance, General
Licences et certifications
Generative AI for Product Managers - Mini Simulator
Délivré le : sept. 2025
AI for Product Management
Délivré le : sept. 2025