Jean marc LERRO
Product Owner | Agile Project Management, CRM
3 recommandations
Salaire / Taux journalier
3 personnes recommandent
Paris, France
Mobilité : Paris, Lyon, ...
Freelance, ouvert au CDI
Peut venir sur site
Expertises
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Recommandé par
Tié TAH BI
Stellantis
Product Manager - Digital Key solution on connected vehicle
A recommandé le 06 octobre 2025
À propos
Introduction
Product Owner with 6+ years in agile project management and digital transformation. Achieved 20% faster time-to-market and 15% increase in customer satisfaction through strategic CRM integration and sprint optimization. Specialized in B2B/B2C digital journeys, backlog management, and cross-functional team leadership to deliver measurable business results.
Expérience de travail
Team Member
Silicon Valley Project Management
août 2025 - Présent
1 an 3 mois
États-Unis
As part of Silicon Valley Project, I am a member of a Scrum team where we apply the Scrum framework in real project delivery. I actively participate in sprint planning, daily stand-ups, reviews, and retrospectives, ensuring full commitment to agile practices. We guarantee efficient project management by delivering value on time and continuously improving our processes. This hands-on experience strengthens my expertise in product ownership, agile teamwork, and timely delivery within an international innovation-driven environment.
International Student Advisor | Expert in Study Abroad Programs for France
UNIVBINGUEFreelance
nov. 2015 - Présent
11 ans
Abidjan, Côte d'Ivoire
I provide personalized guidance and comprehensive support to international students aspiring to study in France, helping them through every step of the process, from assembling application documents to visa requests. With a success rate of 80% for visa approvals, I ensure students have a smooth journey toward their academic goals in France.
Deputy Venue Transport Manager
fondation Milano Cortina 2026 Winter Olympic GameFreelance
déc. 2025 - mars 2026
4 mois
Milan, Italie
Deputy Venue Transport Manager – Milano Cortina 2026 Winter Olympic Games Served as Deputy Venue Transport Manager during the 2026 Winter Olympics, supporting the planning and coordination of transport operations across two venues (Rho & Santa Giulia), covering over 2,000 accredited vehicles and 200,000+ participants. Coordinated arrivals and departures for 40 Olympic delegations in collaboration with on-site security teams, managed stakeholder relations with local authorities and sports federations, and tracked daily operational KPIs through dashboards and reports. Outcome: zero major incidents and on-time delivery across all Olympic venues.
Business Tools Manager
Bizao
janv. 2022 - oct. 2025
3 ans 10 mois
Abidjan,Ivory Coast & Paris, France
Driving strategic digital transformation by implementing and optimizing business tools to meet internal demands. • Managed enterprise-wide collaboration tools (Monday, Teams, Jira, Confluence) to improve operational efficiency. • Led the integration and management of CRM systems (HubSpot, Salesforce) to enhance customer relationship management. • Oversaw web marketing projects and ensured seamless integration of digital tools supporting the commercial, financial, and HR teams. • Prioritized product backlog for B2B2C digital journeys, aligning initiatives with business goals. • Successfully managed sprints and project deliveries on time, contributing to a 10% increase in customer satisfaction. • Provided ongoing support and training to teams on evolving business tools and processes. Core Skills: CRM Integration (HubSpot, Salesforce) | Agile Project Management | Business Tools Optimization | Sprint & Backlog Management | Process Improvement | Digital Marketing Strategy
Orange
avr. 2019 - janv. 2022
2 ans 10 mois
IT Project Manager
mai 2021 - janv. 2022
9 mois
Led cross-functional IT projects from planning to delivery, ensuring alignment with both technical and business objectives, leveraging Agile methodologies. • Facilitated stakeholder communication to clarify project scope, risks, and deliverables, ensuring all teams were aligned for smooth project execution. • Developed and managed project timelines, optimizing resources to stay within scope and budget. • Oversaw the project lifecycle from the initial planning phase (T0-T1), through execution (T2, T3, T4), to final testing and delivery (T5-T6). • Implemented risk management strategies to anticipate and mitigate potential obstacles. • Ensured seamless change management, helping teams adapt to new processes and tools without disrupting productivity. • Delivered high-quality solutions that improved both internal efficiency and customer satisfaction. Achievements: • Reduced time-to-market by 20% through improved sprint planning and prioritization of features based on customer feedback and market demand. • Increased B2B customer satisfaction scores by 15%, streamlining the user interface and simplifying customer access to self-care tools. • Successfully managed multi-million-dollar projects, delivering on time and under budget, resulting in enhanced operational efficiency and client trust.
Product Owner – Orange Event / SelfcareB2B
avr. 2019 - mai 2021
2 ans 2 mois
Abidjan, Côte d'Ivoire
• Management of the product backlog for digital journeys (Orange Money, B2B & B2C). • Prioritization of needs, management of Sprints, and delivery of projects on time. • Monitoring of continuous improvement processes, contributing to a 10% increase in customer satisfaction. • Collaborated closely with cross-functional teams to develop and execute a clear product roadmap, prioritizing high-impact features based on customer feedback and business objectives. • Managed the backlog and refined user stories, ensuring that development teams delivered high-value increments during each sprint. • Utilized data analytics to monitor product performance and guide decision-making, improving product adoption and user satisfaction. • Successfully launched new features, improving the B2B customer journey and ensuring greater operational efficiency for internal teams. Impact: Agile Project Management: Experienced in applying Scrum and Kanban methodologies to drive project success.
Internal Control Officer ( Profil IT)
Moov Côte d'Ivoire
avr. 2018 - mars 2019
1 an
Zou, Côte d'Ivoire
• Led the digital transformation of the Control Service (Commission Services) • Conducted a thorough analysis of the existing system • Prioritized business needs based on impact and urgency • Managed data manipulation tasks and SQL server integration • Developed a custom control interface using PHP and SQL • Skills: Digital Transformation, SQL, PHP, Data Management
Project Planning and Study Officer
SIRECOM
août 2015 - oct. 2015
3 mois
Casablanca, Maroc
• Applied Agile and Scrum methodologies to enhance project efficiency • Handled interconnection of blind spots (WiMax Technology Deployment) • Drafted and managed backlog and prioritized user stories • Skills: Agile Methodologies, Scrum, WiMax Technology, Backlog Management
Formation
Université Savoie Mont Blanc
MASTER STIC
2015 - 2016
2 ans
ESTEM
Diplôme d'ingénieur
2013 - 2016
4 ans
Licences et certifications
PSM 1
Délivré le : oct. 2023
Portfolio
Orange Event & My Orange App
