Maame Ama Tandoh

Customer Service Representative

Salary / Daily rate

Accra, Ghana

Freelance, open to permanent contract

Skills

Communication Campaign

Languages

English

About me

Intro

Customer service professional with 7+ years managing social media support and call center operations across telecom and media industries. Expertise in customer experience optimization and team management at leading companies like MultiChoice and MTN Ghana. Specialized in communication strategies that enhance customer satisfaction and brand reputation.

Links

Work experience

MultiChoice Ghana Ltd.

Feb 2017 - Present

9 years 9 months

Abelempke

Customer Service - Social Media Rep

Feb 2017 - Present

9 years 9 months

Abelempke

Skills: Customer Support · Communication · Customer Service Management

Customer Service Representative, Social Media

Feb 2017 - Present

9 years 9 months

Ghanaur, Punjab 140702, India

Skills: Customer Support · Communication · Customer Service Management

Callcenter Agent

MTN Ghana

Feb 2015 - May 2016

1 year 4 months

Skills: Customer Support · Communication · Customer Service Management


Education

University of education winneba

Bachelor of Arts - BA

2019 - 2023

4 years 1 month

zenith university college

hospitality and tourism management

2010 - 2014

4 years 1 month

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