Madalin Ciubotaru

Transforming Strategy into Enterprise Results | Change Management Practitioner | Enterprise Portfolio & Program Leader

Salary / Daily rate

Wellington, New Zealand

Mobility: Romania, Bucharest, ...

Freelance, open to permanent contract

Can come onsite

Skills

Agile CoachingRisk ManagementAIMicrosoft Dynamics 365Microsoft 365ServiceNowCRMMicroservicesERP

Languages

English (Native)Romanian (Native)

About me

Intro

Change Management and Enterprise Portfolio consultant and practitioner with 20+ years of experience driving large-scale transformation across various business sectors. Expert in translating C-suite strategy into governed, deliverable portfolios — and in building the organizational, cultural, and structural alignment required to make change stick. Specialised in enterprise portfolio governance, change management practice establishment, and delivery maturity uplift across complex, multi-stakeholder environments. Recognised for combining strategic clarity with pragmatic execution — operating at the intersection of executive leadership, enterprise architecture, and human-centred change.

Links

Work experience

Open Polytechnic of New Zealand

Oct 2019 - Present

7 years 1 month

Wellington, New Zealand

Director, Strategic Digital Solutions

Oct 2024 - Present

2 years 1 month

Wellington, New Zealand

– Championed a whole-of-organization approach to change management, embedding structured change practice across delivery, architecture, product operating model, and CX/UX - resulting in improved adoption and higher ROI. – Redesigned enterprise portfolio governance from the ground up - introducing investment prioritisation frameworks, portfolio dashboards, and executive reporting that reduced decision lag by over 40% and restored confidence in delivery predictability across a NZD $30M+ change portfolio. – Shaped and governed the organization's AI-enabled digital roadmap, aligning executive priorities with realistic delivery sequencing - translating a fragmented set of technology aspirations into a coherent multi-year capability investment plan.

Head of Delivery - Strategic & Digital Portfolio

Oct 2019 - Oct 2024

5 years 1 month

Wellington, New Zealand

– Built and embedded three new organizational practices – Change Management, Product Management, and Business Partnership - from scratch, establishing capability that became central to how the organization executes strategic change. These practices directly improved delivery performance across a portfolio spanning 10+ concurrent programs. – Led end-to-end delivery of the organization's five-year digital and enterprise strategic transformation roadmap, including cloud migration, CRM (Dynamics 365), IAM, BI/data platform, and student systems modernisation. – Orchestrated a structural shift from project-centric to product-centric delivery - redesigning team structures, governance and executive engagement models, in a way that sustained delivery momentum through significant organizational change, including COVID-19 disruption. – Led change management programs that achieved executive-level alignment and frontline adoption across a workforce of 600+ staff - increasing technology uptake through structured engagement, communication planning, and leadership coaching.

Senior Delivery Consultant (Contract)

Trustees Executors | PAE New Zealand

Dec 2018 - Oct 2019

11 months

Wellington, New Zealand

– Designed a fully costed three-year transformation roadmap for a financial services organisation — including benefits realisation modelling valued at NZD $4.5M in operational savings — providing the executive team with a clear, investable path from legacy operations to modern service delivery.

Program Manager (Contract)

Department of Corrections Spark New Zealand

Oct 2017 - Dec 2018

1 year 3 months

Wellington, New Zealand

– Successfully delivered a security-critical, large-scale telecommunications program valued at NZD $12M+ within a tightly regulated government environment — on time and without compliance incidents, despite significant stakeholder complexity and union sensitivities across 15+ correctional facilities. – Rebuilt trust and engagement with government, legal, and operational stakeholders following a period of delivery stagnation - applying structured change and communication frameworks that restored executive confidence and compressed the remaining delivery schedule by four months.

Program Lead / Senior Project Manager (Contract)

Spark New Zealand

Jul 2012 - Apr 2017

4 years 10 months

Wellington, New Zealand

– Shaped enterprise transformation solutions for major public and private sector clients — contributing to winning bids valued at tens of millions of dollars by translating customer outcomes into credible, commercially sound delivery propositions. – Governed complex, vendor-led programs spanning multiple technical and commercial partners — introducing dependency management, financial tracking, and delivery assurance disciplines that kept programs on track in volatile commercial environments.

Senior Project Manager (Contract)

ANZ Bank New Zealand

Apr 2011 - Jul 2012

1 year 4 months

Wellington, New Zealand

– Delivered a bank-wide (6,500+ users) User Access Management transformation under strict regulatory timelines — achieving full compliance without business disruption, across a workforce of thousands of users and multiple technology environments.

National Information Systems Project Manager

CCS Disability Action

Aug 2006 - Apr 2011

4 years 9 months

Wellington, New Zealand

– Led a multi-year, organisation-wide CRM implementation that was nominated for a national technology award - consolidating fragmented case management data across 14 regional offices into a single, integrated platform and reducing administrative overhead by an estimated 30%. – Designed and executed a comprehensive change programme for a workforce of 350+ frontline disability support workers — achieving 90%+ system adoption within three months of go-live through structured training, peer champion networks, and targeted communication campaigns.

Progressive Roles

Orange Romania and Vaillant Romania

Jan 1999 - Jan 2006

7 years 1 month

50055 Romanina, Metropolitan City of Florence, Italy

– Building foundational expertise in fast-growth commercial environments.


Education

Victoria University of Wellington

MBA, Management of Information Systems

2008 - 2012

4 years 9 months

– Merit

Academy of Economic Studies, Bucharest

Bachelor of Management, Economic Management

1997 - 2001

3 years 10 months


Licenses & certifications

Management of Portfolios

Issued: Jun 2022

Certified by Project Plus

Agile Delivery

Issued: Jun 2021

Certified by In House training

PROSCI Change Management

Issued: Mar 2020

Certified by PROSCI - In House

PRINCE2 Practitioner

Issued: Aug 2014

Certified by ALC Training

PMI

Issued: Nov 2012

Certified by Victoria University MBA certification

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