Maelis Labigne

E-Commerce Operations Officer

Salaire / Taux journalier

Paris, France

Freelance, ouvert au CDI

Peut venir sur site

Expertises

Service Client & CareCampagne de CommunicationStratégie & ConsultingGraphic DesignE-learningStratégie de ContenuRédaction d'articlesCRMStratégie de marqueMeta AdsGoogle AnalyticsAdobe PhotoshopFigmaWeb AnalyticsCommunity managementGoogle AdsTraductionCanvaStratégie MarketingEmailingSEOCopywritingIdentité Visuelle

Langues

AnglaisEspagnolFrançaisItalien

À propos

Introduction

E-commerce operations specialist with 4+ years managing digital projects. Built Instagram community of 1,000+ students in 3 months, optimized SEO strategies, and led website migrations to Shopify. Expert in digital marketing, social media management, and cross-functional project coordination to boost your online performance.

Liens

Expérience de travail

Self Employed

Freelance

janv. 2020 - Présent

6 ans 10 mois

Paris, France

Manage cross-functional projects, focusing on e-commerce, communication strategies, social media management, and graphic design. Co-founder of Quatre Petites Mains (4PM). 4PM is a family-owned business specializing in artisanal craftsmanship. Our expertise spans from the creation to the repair of handcrafted items, including jewelry, concrete and Jesmonite objects, bamboo pieces, sage bundles, and more. Each piece is made with care, combining traditional know-how with a love for natural and durable materials.

E-Commerce operations officer

Les Néréides & N2 by Les Néréides

juin 2022 - janv. 2024

1 an 8 mois

E-commerce & Digital Project Management: • Coordinated creative briefs and launched Meta and Google Ads campaigns. • Analyzed e-commerce operations and proposed strategic recommendations to management. Digital Catalog & Performance Tools Management: • Created and optimized product pages (SEO descriptions, media content, and performance tracking.) • Managed product indexing, merchandising, and cart/catalog rules. Website Maintenance & Cross-functional Collaboration: • Reported bugs and worked with the technical team to create effective solutions. • Supported the ongoing improvement of the website as part of large-scale performance projects. Website Redesign & Strategic Project Contribution: • Drafted specifications for migrating sites to Shopify. • Conducted analysis with Contentsquare to identify potential navigation paths and enhance UX

JOLSI (Endo Académie, AD Académie, Omni Académie)

mars 2021 - mars 2022

1 an 1 mois

Digital Marketing Officer

sept. 2021 - mars 2022

7 mois

• Designed and monitored editorial calendars aligned with brand tone and campaign objectives. • Analysed KPIs and built comprehensive performance reports to drive data-informed decisions. • Built and executed multi-channel marketing campaigns, including UX improvements, social media strategies, and content production. • Created and developed the Instagram account @Endo_Campus, building a community of 1,000+ students in just 3 months. Oversaw the full creative process, from storyboarding to shootings, content creation, and video editing: ensuring strong engagement and consistent brand identity. • Led two steering committees for the development and launch of new educational training offers. • Defined and implemented sales strategies to support training programs, focusing on audience segmentation and lead nurturing. • Created and managed engaging content across Instagram, Facebook, and LinkedIn, tailoring messaging to each platform and audience.

Training Manager

mars 2021 - oct. 2021

8 mois

• Administrative: registrations, client relations. • Organized and supervised training events.

Global Client Leader Assistant

Publicis

juil. 2019 - déc. 2019

6 mois

7620 Paris, Danemark

• Supported the Global Client Leader and the Global Coordinator for Sanofi, in their daily tasks (strategic analyses, benchmarks…) • Managed coordination with local agencies: information requests, worklists and ad reviews. • Dealt with strictly confidential information by sending Global Market performance reports to all our local agencies. • Organized a corporate event at Publicis Groupe to: - Enhance Publicis’s Power of One. - Encourage all employees to discover expertise and agencies available in the Groupe. - Strengthen sense of pride and sense of belonging to the Groupe.

Marketing and Production Assistant

BALIPROD

juil. 2017 - déc. 2017

6 mois

Bali, Indonesia

• Provided administrative and organizational support to production staff before and during production of a shooting. • Created content and daily posts on social media ( YouTube, LinkedIn, Instagram, Facebook). • Created visuals (posters, flyers) and participated in the creation of storyboards for entertaining short videos for Baliprod’s Facebook page.

Tour guide

Distillerie Busnel

mai 2015 - juil. 2015

3 mois

69340 Francheville, France

• Welcomed visitors and brought them to the production sites. Tours + tastings (French & English) • Identified clients' needs. • Retained current customers and attracted new ones. • Inventory management.


Formation

ESCP Business School

Master's degree

2018 - 2019

1 an 1 mois

NEOMA Business School

Bachelor's Degree (Bsc) in international business / Global BBA

2014 - 2018

4 ans 1 mois

Universidad Nacional del Sur

Exchange Student

2015 - 2016

1 an 1 mois

Lycée Pierre Corneille

Baccalauréat

2011 - 2014

3 ans 1 mois

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