Magalie Artus

- Leading an International Discovery to assess digital maturity across global subsidiaries. - Building the e-commerce deployment roadmap aligned with local and group-level priorities. - Conducting pre-scoping workshops with subsidiaries to prepare deployment phases. - Developping a functional reference by subsidiary and platform to support harmonization. - Coordinating cross-functional teams (business & IT) to ensure strategic alignment.

Within the Digital Customer Experience Team, in charge of functional analysis, project activities and business relationship for multiple digital projects. - Analyzing business requirements, writing user stories, participating in agile ceremonies - Designing evolutions and new customer journeys with UX/UI experts and development teams. - Tracking projects progress to ensure that milestones are completed on time, on budget and with the desired result - Producing project status reports and ensuring a regular communication between various project stakeholders

HomePad is a Swiss Proptech startup that tends to modernize rental property management, thanks to its mobile and web apps for real estate professionals, owners and tenants. - Elaborating in consultation with stakeholders, the Product roadmap for all digital products: mobile applications and web platforms - Optimizing the product development processes based on the Scrum method - Participating and animating the sprint ceremonies in collaboration with the scrum master : sprint planning, review, retrospective and grooming - Writing user stories and full specifications for new features (Jira and Confluence) - Guarantying user stories grooming with Agile team (design, specifications, validation tests, story points) - Supervising UX / UI design

- Project / Product Management for La Poste group : design of a service for address quality management - Design of a Customer Experience offer around several key areas: data unification, optimizing communication and customer solicitation, improvement of user journeys, Voice of the Customer approach

IT Project Management Support - Digital projects - E-commerce sites deployments (France and Global) - Functional analysis, Process audit (definition and mapping) - Project management within the Product Owner team (Agile Scrum approach) - Data analysis using the Lean Six Sigma approach - Writing functional specifications (French / English) - Conducting workshops - Writing and executing acceptance test plans - Anomalies follow up in coordination with development teams - Preparating training materials Technical environments: Microsoft Dynamics AX, Mantis Bug Tracker, HP Quality Center, Hybris, Jira Methodology : AGILE Scrum Certification : Green Belt Six Sigma Missions for leading companies -Thomas Cook -La Poste eBoutique -Carrefour Drive -Fnac.com -ERDF -M6 Web -GDF Suez

- Organising events - Creation of sales support tools (sales leaflets, presentations) - Creating and following briefs for agencies - Intranet administration

- Analysis of commercial results for non-travel segment: follow-up of the sales, redefinition of the product range - Website development for the launch of a new product category - Creation of sales support tools (sales leaflets, presentations)

• Developing and maintaining a partners database • Analyzing and updating real estate recommendation database • Editing a partnership agreement for real estate professionals • E-mailing campaign, prospecting new partners • Creating and developing new marketing strategies to increase sales, improve the brand awareness and company image/reputation