Majd Mansour

• Lead testing for E20. Digital Business Bank (first of its kind in the UAE) •Support the product owner creating the User Stories • Collaborated with stakeholders effectively across the business and geographies in order to Testing and deliver the first iteration of a working app within 5 months • Hands on UI/UX , System testing on all mobile platforms using design systems • Test Backend APIs ,System integration for all downstream core system by doing Shift Left Testing and Decoupled Testing in TDD fashion. • Provides usability suggestions, which would make the app more user friendly • Good Communication and Interpersonal skills with clear understanding of business logic • Actively participated in static testing activities such as design review and requirements inspections to • identify ambiguity and inconsistency in requirements in addition to improving UI\UX Design of bank software products. • Analyzing the requirements from customers and breaking down to user stories and use cases to work on each Sprint • Concentrates to identify and define tests that would maximize coverage resulting in better user experience • Performing crowd sourced functional exploratory testing on various mobile and web applications Hands-on software tools like JIRA With zephyr,Confluence and Visual Studio TFS

− Acting as a Project Product owner for ENBD online and mobile banking; leading the team and assigning testing work to team mates − Provides usability suggestions, which would make the app more user friendly − Good Communication and Interpersonal skills with clear understanding of business logic − Actively participated in static testing activities such as design review and requirements inspections to identify ambiguity and inconsistency in requirements in addition to improving UI\UX Design of bank software products. − Analyzing the requirements from customers and breaking down to user stories and use cases to work on each Sprint − Concentrates to identify and define tests that would maximize coverage resulting in better user experience − Participated in translating online and mobile banking apps to Arabic language as per the business needs (e.g. KSA) − Performing crowd sourced functional exploratory testing on various mobile and web applications − Hands-on software testing tools like JIRA and Visual Studio TFS − Working in Agile development Environment − Actively participated in daily standup meetings as a member of the Scrum team, sharing project timelines as part of status meetings, retrospective meetings and iteration review − Develop test SQL scripts for data creation and testing − Good Java background to ease the communication with the develops and better understand the requirements from a technical perspective

• Ensure the project requirements are executable, testable, complete and unambiguous. • Develop test cases, test procedures, and test scripts for the software builds. • Identify test data. • Execute smoke and ad hoc testing when needed. • Execute functional and non-functional test cases and scripts, analyze and report results. • Testing mobile apps with the following platforms (Samsung phones , Samsung Tables, iOS phones, iOS tables, Black berry ) • Identify, analyze, document and track errors/faults/failures and bugs that are inconsistent with the stated requirements and design specifications. • Set the bugs’ severity and assist in prioritizing bugs for resolution in coordination with the project team. • Verify and follow-up on bugs fixes. • Report testing progress and results at regular basis. • Create User Acceptance Checklists. • Conduct User Acceptance Test when needed. • Conduct client training when needed. • Assist in the identification, recommendation and implementation of testing tools and processes to enhance the effectiveness of quality control and testing strategies.