Malek Titi

• Project Development & Innovation: Collaborated with the presales team, identifying customer-focused IT opportunities to enhance the telecom experience. • Project Execution: Supported project managers in delivering solutions that met client requirements, both in-office and on-site. • Network Design & Configuration: Designed and configured network components (routers, switches, firewalls) and supported the deployment of Mobile Private Networks. • Testing & Maintenance: Set up, tested, documented, and maintained network solutions, producing technical reports, configurations, and performance data. • Monitoring & Support: Ensured security, monitoring, and optimization of network systems, providing second-line support for incidents, backups, and recovery.

• Network Administration • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. • Resolve technical problems with Local Area Network (LAN), Wide Area Networks (WAN) and other systems. • Follow up with university staff and students to ensure related issues are resolved. • Installation and configuration of hardware operating systems and applications. • Maintenance and monitoring of computer networks and systems. • Deal with troubleshooting issues. • Assist in the preparation of regularly scheduled reports.

- Represent Jordan in European countries such as Russia and Greece in human rights' conferences - Organize meetings - Prepare reports and documents about human rights and related projects

- Establish communication systems - Plan network installations -Establish voice and data networks

- Design and maintain existing networks and infrastructure - Provide full support/Troubleshooting for users - Check for any disruption on the network and all included systems