Manasseh Ozege

Administrative Assistant

Salary / Daily rate

Ikeja, Lagos, Nigeria

Freelance, open to permanent contract

Remote only

Skills

Customer CareCommunity Management

Languages

EnglishHausa

About me

Intro

Remote Customer Support & Virtual Assistant with 5+ years specializing in CRM tools and multi-channel support. Expert in resolving escalated issues across digital platforms while managing teams to exceed KPIs. Ready to streamline your operations with proven admin skills and Meta Business Suite expertise.

Links

Work experience

Social Media Manager

CHARIEL CONSULTINGFreelance

Sep 2023 - Present

3 years 2 months

Remote, OR 97458, USA

Skills: Teamwork · Social Media Management · Online Media Management · People Management

SECODI Solutions Limited

Sep 2022 - Present

4 years 2 months

On-site

Administrative Assistant

Jan 2025 - Present

1 year 10 months

On-site

• Provide customer support efforts across digital channels including e-commerce webpage, WhatsApp, phone, and email • Resolve escalated issues with empathy, professionalism, and timeliness • Supervise communication processes and improved workflow • Coordinate staff activities to meet the company KPI and monthly target

ICT Manager/Systems Administrator

Sep 2022 - Present

4 years 2 months

On-site

Skills: Teamwork · Social Media Management · People Management · Content Management · Social Media Content Creation · Technical Support

Class Teacher

Excel Nursery and Primary School

Jan 2019 - Aug 2019

8 months

Gusau 632101, Zamfara, Nigeria

Skills: Teamwork · Classroom Instruction · Classroom Management · People Management · Teaching · Lesson Planning · Facility Management (FM)

Class Teacher

Excel Nursery and Primary School

Jan 2015 - Dec 2017

3 years

Gusau 632101, Zamfara, Nigeria

Skills: Teamwork · Classroom Instruction · Classroom Management · People Management · Teaching · Lesson Planning · Facility Management (FM)

Manager/Store keeper

Rehoboth Investment

Mar 2009 - Dec 2011

2 years 10 months

Zamfara 862108, Kebbi, Nigeria

Skills: Teamwork · People Management · Inventory Management · Sales · Customer Service · Facility Management (FM)


Education

Federal Polytechnic, Kaura Namoda

Higher National Diploma

2017 - 2018

1 year 1 month

Federal Polytechnic, Kaura Namoda

National Diploma

2012 - 2013

1 year 1 month

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