Manon Arnaud

UX Writer 🪶 Copywriter 🪶 Rédactrice Santé EN/FR

Salaire / Taux journalier

Bordeaux, France

Freelance

Peut venir sur site

Expertises

CopywritingProduct MarketingStratégie de ContenuService Client & CareCoachingKnowledge ManagementShopifySites internet e-commerceCampagne de CommunicationRédaction d'articlesCRMSites internetWebflowStratégie de marqueDesign webWordPressNotionTraductionAirtableEmailingUser Research

Langues

Anglais (Maternelle)Français (Maternelle)Italien (Courant)Espagnol

À propos

Introduction

Hello, I’m Manon! I can work for any market or sector, with specialisations in startups, fintechs, healthcare industry, in French or in English. My mission → I'm an expert and a creative, and my mission is to provide top-level writing services to clients who share my values (quality, trust, rigour, human & care, creativity). Some clients & experiences → Snowball, Alan, Allisone.ai, Estaly, Lact, Crowdcube, Qileo, Hygie Académie, Lisa Salis, Heegee, Wemoms, Pfizer, Vichy, Astrazeneca, Ipsen...

Liens

Expérience de travail

UX writer & Correctrice-relectrice

Snowball.xyz

sept. 2020 - Présent

6 ans 2 mois

À distance

Snowball democratizes investing and personal finance with a super-app that combines the best of Web2 and Web3 with a financial media to help everyone feel "Money Smart" without the fuss and the muss. Join the +27,000 people who read his newsletter.

Founder & Writer

Seshat

mars 2020 - Présent

6 ans 8 mois

À distance

🔗 manonarnaud.com 🔗 seshat.studio Creative writing studio that talks to both humans and robots. Expertise in Health, Finance and Tech. We are experts and creatives, and we provide top-level writing services to clients who share Seshat’s values. UX Writing | Copywriting | Content strategy | Localisation | Proofreading 📚 Some clients & experiences : → Snowball, Crowdcube, Qileo, Estaly, Alan -> Heegee, Hygie Académie, Lisa Salis, Wemoms, Pfizer, Vichy, Astrazeneca, Ipsen, COMM Sante, RCA Factory, Evergreen Media Agency -> Persisty, Upply, Pigment, TJC Group, La Maison Saint-Gobain, Mon Maître Carré...

Founder & ED Coach

Amapola

mars 2020 - Présent

6 ans 8 mois

⚘ Amapola ⚘ The therapeutic experience to reconcile with your body, your food and your emotions. 🏆 Winner of the Coup de Coeur award of the SocialTech call for projects (SAP Foundation & Enactus France). - Certified Eating Disorder coach. - Instagram @amapola.care - Raising awareness and helping with Eating Disorders (ED). - Amapola Podcast - The heartfelt podcast about psychological difficulties and disorders. - Online discussion groups specialising in eating disorders. - Amapola Blog - Research & information on eating disorders - amapola.care/blog - [SOON] Amapola Program - The online support program with therapists and health professionals specializing in eating disorders - Amapola Newsletter - New diet and psychological seed.

Head of Content

Académie HYGIE

janv. 2023 - juil. 2023

7 mois

- Content strategy - Managing a content team (copywriters, proofreader, video editor, designer) - Content marketing - Social media marketing - Email marketing - Product marketing Brands : Hygie académie, Lisa Salis, Pia Healings

Marketing Manager France

Crowdcube

nov. 2021 - déc. 2022

1 an 2 mois

As a leading European retail investment marketplace, Crowdcube raises finance for Europe's hottest high-growth businesses by giving investors the opportunity to back businesses they believe in. Having amassed an investor community of over 1 million people, which has funded over 1,000 businesses, raising over 1 billion€, Crowdcube was named the most active investor in private equity in 2020. Since founding in 2011, we have helped raise funds for companies such as Revolut, Freetrade, Curve, Heura, Fnatic, Mintos, Taster, Citymapper and Cowboy. As Europe’s leading marketplace, we’re poised to expand rapidly in new countries. The company is backed by leading Venture Capital Firms such as Balderton Capital & Draper Esprit, plus over 7,600 individual shareholders who are our best ambassadors. Crowdcube was inspired by an unshakable belief in entrepreneurs that dream big, push at the edges and want to make a difference. Our mission is to democratise investment, helping to fuel the next generation of businesses who want to leave a mark on the world.

Office & Admin Manager

Pigment

sept. 2019 - févr. 2020

6 mois

Paris, France

Founded by: Romain Niccoli (Co-founder at Criteo and Less) and Eleonore Crespo (Google, Index Ventures) 1st employee. Pigment offers an intuitive, visually-driven experience that lets you play with different parameters and do continuous forecasting, animating future scenarios and bringing them to life through charts, models, and simulations.

User Care Expert

Alan

oct. 2018 - sept. 2019

1 an

Paris Area, France

Alan, 12th unicorn of France, is the first independent health insurance company licensed by the Bank of France since 1986. The startup has raised more than €310 million from leading investors since its founding in 2016. Hired as the fifth employee of the "Care" team. → Created, wrote, updated, and implemented the company's entire knowledge base and training (from Atlassian and Github to Notion). → Writing and speaking trainings for customer service. Proofreading and editing. → "User Care Expert": customer service that takes great care of our users. → Recruiting : +30 employees hired in the Care team in one year.

Sales & Operations Manager

Mon Maître Carré

août 2017 - oct. 2018

1 an 3 mois

Paris Area, France

Acquisition par Saint-Gobain Distribution Bâtiment France en Juillet 2018. Est maintenant devenu La Maison Saint Gobain ➡️ www.lamaisonsaintgobain.fr Mon Maître Carré is a platform allowing individuals and professionals to benefit from the expertise of architects and interior designers through paid competitions ➡ monmaitrecarre.com My missions : - customer and community relationship management (success / care / service / support) implementation of operational and commercial processes (CRM, sales machine, content writing…) - operational implementation of new offers - participation in product development - daily control of processes compliance - implementation of reporting tables : sales and ops KPIS - setting up of a qualification system - automation of actions - creation of a knowledge base - training and onboarding - animation of weekly team meetings - right arm of the head of sales and community Our platform guarantees our customers the choice and quality of a service at an affordable price, while increasing the business opportunities and the visibility of the decorators and architects in our community.

Sales Partner

LR Health & Beauty Systems GmbH

janv. 2016 - janv. 2017

1 an 1 mois

LR Partner Natural Cosmetics Network Marketing


Formation

Université Lumière Lyon 2

L1, Psychology

2020 - Présent

6 ans 9 mois

IFGT - Institut Français de Gestalt-thérapie

Gestalt Thérapeute, Psychologie

2023 - 2028

5 ans 1 mois

ENDAT-TCA

Eating Disorders Certificate, Psychology

2021 - 2022

1 an 3 mois

Join Lion

2019, 2019

2019 - 2019

2 mois

Jack Waltzer

Acting

2017 - 2017

2 mois

University of Applied Sciences and Arts of Southern Switzerland

Bachelor of Arts (B.A.)

2014 - 2015

1 an 2 mois

Demain le Printemps / МОО Театро

Certificate of the Russian Theatrical School, Théâtre

2013 - 2014

1 an 2 mois

Institution Saint-Alyre

Baccalauréat Scientifique option Européenne

2006 - 2013

7 ans 2 mois

Résultat : 15,8/20


Licences et certifications

Permis B

Délivré le : mai 2025

-

Certificat d'accompagnement des Troubles du Comportement Alimentaire

Délivré le : nov. 2022

Certifié par Association ENDAT

PSSM (Premiers secours en santé mentale)

Délivré le : nov. 2022

Certifié par PREMIERS SECOURS EN SANTE MENTALE FRANCE (PSSM FRANCE)

Intensive Acting Masterclass

Délivré le : avr. 2017

-

CAP Esthétique Cosmétique Parfumerie

Délivré le : juil. 2016

Certifié par École Terrade Paris Opéra - Catherine Sertin

Certificat d'école théâtrale russe

Délivré le : août 2014

-

Fin d'études en Piano et Solfège

Délivré le : févr. 2013

-

Baccalauréat Scientifique Mention Bien option Européenne

Délivré le : févr. 2013

Certifié par CNED

PSC1 (Prévention et secours civique de niveau 1)

Délivré le : févr. 2011

Certifié par Croix-Rouge française

Portfolio

Snowball

Crowdcube

Alan

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