Manon JOUVEL LAUZET

E-merchandiser - Gestionnaire - Assistante

Salaire / Taux journalier

Lyon, France

Freelance

À distance uniquement

Expertises

Sites internet e-commerceProduct ManagementMagentoEmailingSites internetTest & QACMS e-commerceGoogle Cloud PlatformCMSProduct MarketingScrumStratégie ProduitMonday.comStratégie MarketingCommunity managementGoogle Tag ManagerHotjarGoogle AnalyticsNotionAsanaJiraCRMCampagne de CommunicationSEOKlaviyoDesign webIdentité VisuelleCanvaERPFigmaGestion de projet - PMO

Langues

Français (Maternelle)Anglais (Courant)Espagnol

À propos

Introduction

J’accompagne marques et agences dans leurs projets digitaux depuis près de 10 ans. Spécialisée en e-commerce et gestion de projet, j’interviens comme cheffe de projet, gestionnaire Adobe Commerce ou Akeneo, et assistante support. J’assure la coordination, la structuration et l’optimisation de vos outils pour vous faire gagner en efficacité et vous permettre de vous concentrer sur votre cœur de métier.

Liens

Expérience de travail

E-commerce & PIM Consultant / Project Manager

Synolia

sept. 2020 - oct. 2024

4 ans 2 mois

Lyon · Hybrid

Specialized in Adobe Commerce, Akeneo, and Quable, I support businesses in their creation, redesign, and optimization of digital and e-commerce platforms. 🗒️ Missions • E-commerce & PIM project management: from conception to production • Client support: creation, redesign, and optimization of digital platforms • Needs analysis: feasibility study and requirement documentation • Scoping & specifications: workshops aligned with CMS, budget, and timelines • Project & development team management: planning, coordination, and prioritization • Web production oversight and schedule management • Testing & quality control before go-live • Client training on e-commerce and PIM solutions • Strategic consulting on e-commerce integration and evolution within the IT ecosystem • Technical support management and client request follow-up • Participation in RFPs and commercial presentations ✅ Skills & Certifications • Project management (fixed-price & agile): Jira, Monday.com, Trello • Development team coordination: Jira, GitLab, GitHub, Notion • E-commerce expertise: Adobe Commerce (Magento) 🎓 Certified Adobe Commerce Business Practitioner Expert • PIM expertise: Akeneo, Quable 🎓 Certified Akeneo Implementation Fundamentals, Product Experience Advisor & Implementation Specialist • Requirement documentation & functional specifications | Workshop facilitation • Testing & quality control | SEO, UX/UI & analytics: Google Analytics, Hotjar, Figma • Technical support & client relationship management: Jira, Zendesk • User training & support | Cost estimation & commercial proposals 🏆 Key Projects • Replatforming from Magento 1 to Adobe Commerce Cloud – Lafuma Mobilier • PIM launch (Akeneo) - Onelec • PIM launch (Quable) – Le Marquier & Morel Diffusion

Lafuma Mobilier

sept. 2015 - mars 2020

4 ans 7 mois

26140 Anneyron, France

Digital & E-commerce projet manager

sept. 2017 - mars 2020

2 ans 7 mois

26140 Anneyron, France

Lafuma Mobilier digitalization : • 4 E-commerce websites: France (2015), Germany and England (2017) Belgium (2018) • 5 showcase websites : Japan, Spain, Italy, Netherlands, United States • Double-digit growth since the opening of the E-Commerce France site in 2015 • Lafuma Group's first e-commerce site (Millet, Eider, Lafuma Outdoor, Lafuma Mobilier and Oxbow) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - My main missions: • Manage all the e-commerce related projets as refit, setting up new tools, optimizations of the current websites. • Animate the different stores: merchandising, cross and up selling, highlighting products, managing locator blinds. • Ensure the dissemination of good information: complete product sheets in accordance with brand messages and user expectations. • Set up various commercial operations: from product selection to price integration, visual adaptation of sites. • Track inventory to ensure optimal product availability. • Stay connected and regularly carry out brand watch (e-reputation / competition / commercial strategy / sector evolution) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - In 2018: graphic redisgn of our digital environment - Piloting the recipe of the 9 sites > Plan and organize the scenarios to be tested and ensure their smooth running on a daily basis > Deal with evolutions and modifications directly with our development agency (ticketing) > Ensure the respect of the specifications for validation of the Go live right in time

Digital & E-commerce projet officer - Work/Study contract

sept. 2015 - oct. 2017

2 ans 2 mois

26140 Anneyron, France

2015: Opening of the brand's social networks • Creation and launch of the brand's social network pages (today followed by more than 14000 people) • Establishment of an editorial calendar in agreement with the commercial operations in progress to organize the animation of each network. • Community management and answers to customer questions related to customer service and after-sales service - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2016: Launch of Influencer Partnerships • Deployment of the influence marketing strategy. Management of influencer partnerships from selection to publication. + Operational support for e-commerce: launch of showcase websites, management of international store locators. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2017: Shop Manager • Animation of the e-commerce websites (FR / DE / UK) and showcase websites (US / ES / IT / NL / JP) • Management and integration of the product catalog in its entirety • Establishment of commercial operations • Ticketing and monitoring of websites

Conseillère ventes

Jules

juin 2015 - août 2015

3 mois

Lyon, France

- Accueillir et conseiller la clientèle - Mettre en place les produits et opérations commerciales (soldes d'été) - Participer à la performance du point de vente

Digital development Assistant - Work/Study contract

Firestarter Interactive

oct. 2014 - janv. 2015

4 mois

New York, État de New York, États-Unis

- Launch / Animation / Spread of the Pinterest page - Analysis of statistics

Press relation Assistant - Work/Study contract

Karla Otto

sept. 2014 - oct. 2014

2 mois

New York, État de New York, États-Unis

- Customer Press Book update - Collections Management

Sales assitant - Internship

SCFI - Gesweb

janv. 2013 - mars 2013

3 mois

Paris 75001

-Professional telephone prospecting -Management of a customer database -Participation in customer meetings -Tracked customer records including: -Analyze the relevance of keywords for customer websites -Help with the realization of mailing -Active participation in internal development projects of the company's website

Internship observation - Digital department

Clarins Group

févr. 2008 - mars 2008

2 mois

Paris Area, France

- Study of the service's missions - Input into a team - Understand the operation and importance of a website - Redaction of an internship report


Formation

INSEEC Lyon (OMNES Education)

MSc Marketing digital et e-business, Marketing digital

2015 - 2017

2 ans 1 mois

Résultat : BAC+5

Le MSc Marketing Digital et E-Business de l'INSEEC est un programme de niveau Bac+5 conçu pour former des professionnels polyvalents en marketing digital, capables de définir et d'activer tous les leviers d'une stratégie marketing numérique.

IDRAC Business School

Bachelor Marketing, Marketing

2012 - 2015

3 ans 1 mois

Résultat : BAC+3

Le Bachelor Marketing & Business est un programme de niveau Bac+3, visé par l'État, qui vise à former des professionnels capables de comprendre et d'agir sur les différents leviers du marketing et du développement commercial. Ce programme couvre des domaines tels que le marketing opérationnel et stratégique, la communication, la négociation, la gestion de la relation client, et le digital.

Lycée Jean Monnet

Baccalauréat (STG) Gestion du marketing, Marketing

2009 - 2012

3 ans 1 mois

Résultat : BAC

Le Baccalauréat STG (Sciences et Technologies de la Gestion), option Marketing est un diplôme de niveau Bac technologique axé sur la gestion, le marketing et la communication. Il forme les élèves aux bases du commerce, de la gestion et de la stratégie marketing, avec des enseignements en économie, droit, management et analyse de marché.


Licences et certifications

Akeneo - Implementation Specialist

Délivré le : juil. 2024

Certifié par Akeneo

Akeneo - Product Experience Advisor

Délivré le : juin 2024

Certifié par Akeneo

Akeneo - Implementation Fundamentals

Délivré le : mai 2024

Certifié par Akeneo

Adobe Certified Expert - Adobe Commerce Business Practitioner

Délivré le : févr. 2024

Certifié par Adobe

Diplôme e-marketing

Délivré le : juil. 2015

Certifié par UPSKILLIST

TOEIC - 855

Délivré le : mai 2014

Certifié par ETS EMEA

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