
Manon Lepinay
Senior UX Researcher
Salary / Daily rate
Paris, France
Freelance, open to permanent contract
Remote only
Skills
Languages
About me
Intro
I find my purpose in understanding and representing user needs. I have 8 years of experience uncovering user insights to help businesses and product teams design smart and helpful user-centered experiences that will provide business value while meeting users’ needs. First at Google, then as a freelancer, I am using both my left and right brain to bring value-sensitive and accessible recommendations that will bridge the gap between the human and the technological worlds.
Work experience
Lead UX Researcher
Nomad Homes
Sep 2023 - Present
3 years 2 months
Paris, France
● Lead UX Research (exploratory and evaluative) for the development of a new strategic B2B offering: collaborative platform for real estate agents enhanced communication, productivity, transparency. ● Defined research KPIs, strategy and planning for every stage of product lifecycle: recruited and interviewed 20 users matching Real Estate market segmentation, built in-depth results and strategic recommendations (20) reports, supported product design teams during design sprint & ideation phases to cover user needs (37 Jobs-to-be-done, journey maps, 3 prototypes), conducted 25 user tests and 3 iterative product improvement reports. ● Launched Nomadbeta.
Apr 2016 - Aug 2023
7 years 5 months
Paris, Dubai
Lead UX Researcher, Google.org
Feb 2023 - Aug 2023
7 months
Paris, Dubai
Development of a mentoring mobile app for under-resourced women entrepreneurs in MENA, in collaboration with MicroMentor.org. ● Defined research strategy, objectives and project roadmap. ● Conducted exploratory and evaluative research, leveraging both quantitative & qualitative methodologies (interviews, data-web, surveys, usability testing, personas), leading to the launch of a new MicroMentor app (5k+ downloads in MENA).
User Researcher & Creative Strategy lead, Creative Works
May 2019 - Aug 2023
4 years 4 months
Paris, France
● Delivered creative brand & product strategies based on powerful human insights, supported by qualitative & quantitative research for 60 clients across industries (e.g.: Accor, Air France, Match.com, Bouygues Telecom, Société Générale, LVMH, L’Oréal, GSK, French Government, etc.). Awards: 1 Silver Pencil for Rua Vieja campaign (creative effectiveness); 1 Gold Pencil and 2 nominations for MMG Awards 2020 for Old Spice Israel campaign. ● Designed and facilitated 18 design sprints (270 participants) for Google’s major clients. ● Mentored and upskilled internal teams on building data powered user insights across EMEA (+150 colleagues). ● Lead development of internal data solutions with engineering teams (AI powered social listening, search correlation). ● Keynotes & Jury: Jury member at Le Book Connections Digital Europe 2020/22. Speaker at Women Forum Global 2020
Google for Nonprofits (volunteering)
Jun 2020 - Jul 2023
3 years 2 months
Paris, France
• Lead projects to increase participation & volunteering in Google Paris: set team OKRs & action plan, bult community of volunteers to exchange best practices (70+ active members). Lead a team of 5. • Organized Google Serve events in France (2022: 3 talks, 8 trainings, 5 mentoring sessions. 35 NGOs participated). • Sistech ambassador: responsible for volunteers’ recruitment, Google employees’ donations and access to Google Solutions.
Creative Analyst at the ZOO
Jul 2018 - Apr 2019
10 months
Paris Area, France
● Analysed Google data & signals to help creative teams identify their target audience, understand user behaviours & craft brand strategies with Google Technologies (AR/VR for grocery shopping, Cloud, Maps, YouTube). Resulted in significant brand lift increases (+20% on avg.). ● Built in-depth industry knowledge and presented at external events (300+ C-level).
International Growth Strategy Consultant
Apr 2016 - Jul 2018
2 years 4 months
Dublin, Ireland
● Guided 46 key clients in their internationalisation journey: go-to-market strategies, payments, logistics, customer care. ● Led C-level workshops and keynotes (e.g.: VivaTech 2017) to accelerate FR clients’ digital growth (+15-30%).
Investor
Chimnie
Jul 2021 - Jul 2022
1 year 1 month
London, UK
Chimnie.com is the LinkedIn for your home that’s revolutionising the housing market. Find your next home before it’s officially for sale, and sell a home with no fees, no costs and no agents.
Dropbox
Jan 2015 - Apr 2016
1 year 4 months
Dublin, Ireland
France Enterprise Business Development
Oct 2015 - Apr 2016
7 months
Dublin, Ireland
Developed and nurtured strategic relationships with French enterprise accounts. • Top performer: Achieved 145% of Q4 2015 quota and 125% of Q1 2016 quota • Facilitated the deployment of Dropbox Business in one of the global top players in the media industry (built training material and gave 30 beginners and advanced presentations of our Business solution to 200 users)
SMB Account Executive EMEA
Jan 2015 - Oct 2015
10 months
Dublin, Ireland
I assisted Small and Medium sized businesses in working more efficiently across the EMEA market (especially from French, Spanish and English speaking countries) by managing the whole sales cycle, from understanding my leads’ business needs to communicating the Dropbox value, growing a successful client relationship and closing deals. • Top Performer of the SMB Team: achieved 160% of Q2 2015 quota • Trained and coached SMB Account Executives • Monitored the daily reporting sales metrics • Built a live knowledge library about the Sync and Share competitive landscape and improved internal processes • Led bi-weekly team meetings
Education
Nanyang Technological University Singapore
Executive Program, Doing Business in Asia
2014 - 2014
1 year
Esade
Master of Science (MSc), International Management
2013 - 2014
2 years
Université Paris Dauphine - PSL
Master of Research, Management & Organisations
2011 - 2012
2 years
Grade: (Honours)
Specialisation in Strategy
Universidad Autónoma de Madrid
Bachelor's Degree, Business Administration and Management, General
2010 - 2011
2 years
Université Paris Dauphine - PSL
Bachelor's degree, Economics and Management
2008 - 2011
4 years
Activities and societies: Association Sportive de Dauphine (AS Dauphine)
Licenses & certifications
Human Computer Interaction: The Foundations of UX Design
Issued: Dec 2023
Web Design & Webflow
Issued: Nov 2023
UX Design
Issued: Oct 2023
UX Research
Issued: Jul 2023
Foundational Ads Certification
Issued: Jun 2023
Start the UX Design Process: Empathize, Define, and Ideate
Issued: Sep 2022
Foundations of User Experience (UX) Design
Issued: Sep 2022
Behavioural Economics in Action
Issued: Sep 2020
Portfolio
