Manuel Silva Correia
Senior Service Manager
Salaire / Taux journalier
Lisbonne, Portugal
Freelance
Peut venir sur site
Expertises
Langues
À propos
Introduction
Service Manager with experience in telecommunications and infrastructure management, currently consulting for ANA Aeroportos. Former Engineering Manager leading 11-person DevOps teams and managing 13 data centers across 9 countries. Expert in IT service management, and strategic planning to optimize operations and drive business growth.
Expérience de travail
Service Manager @ ANA Aeroportos
Resting Points PortugalFreelance
déc. 2024 - Présent
1 an 11 mois
Lisbonne, Portugal
Service Manager, working as external consultant in ANA Aeroportos
Engineering Manager
1GLOBAL
août 2022 - août 2024
2 ans 1 mois
Lisbonne, Portugal
Create and manage a DevOps teams of 11 SREs, responsible for AWS cloud infrastructure, observability, continuous-integration, finops and data stack.
Truphone
déc. 2017 - août 2022
4 ans 9 mois
2780 Oeiras e São Julião da Barra, Portugal
Data Centers Manager
févr. 2021 - août 2022
1 an 7 mois
2780 Oeiras e São Julião da Barra, Portugal
Manage 13 data center sites in 9 countries, coordinate daily operations, availability and optimization of resources, security requirements and compliance.
RSP Project Manager
févr. 2020 - mars 2021
1 an 2 mois
2780 Oeiras e São Julião da Barra, Portugal
Manage RSP projects and RSP sites certification, requirement definition, budget and financial plans, contract reviews, legal requirements, cryptographic licenses and import permits, KPIs, risk management, SLAs, construction work supervision, security procedures and quality assurance.
Network Engineer
déc. 2017 - mars 2020
2 ans 4 mois
2780 Oeiras e São Julião da Barra, Portugal
Evaluate, plan and manage value-added services and intelligent network solutions, document procedures, services and network, monitor and improve network service quality and reliability.
Portugal Telecom
juin 2012 - déc. 2017
5 ans 7 mois
Lisbon Area, Portugal
Digital TV, Services and Platforms Engineer
juin 2017 - déc. 2017
7 mois
Lisbon Area, Portugal
NAGRA CAS (Conditional Access System) products and infrastructure acceptance and audit, infrastructure audit and documentation, and automation of database processes.
Network and Services Development Manager
juin 2012 - juil. 2017
5 ans 2 mois
Lisbon Area, Portugal
Manage projects on network planning team for new services and products, revenue assurance, business intelligence, value-added services and platforms, document procedures and roll-out projects to production, platform monitoring, optimization, and scalability management.
Information Systems Architect
ITSector
sept. 2010 - juil. 2012
1 an 11 mois
Lisbon Area, Portugal
Design and implement IVR solution and stock items transaction online channels for clients. Implement credit guarantee and financial responsibilities processes workflow.
Consultant
WeDo Technologies
avr. 2007 - oct. 2010
3 ans 7 mois
Lisbon Area, Portugal
Developer
Localiser, Sistemas de Mobilidade S.A.
oct. 2006 - mai 2007
8 mois
Lisbon Area, Portugal
Freelancer
Manchete S. A.Freelance
juil. 2002 - oct. 2002
4 mois
Lisbon Area, Portugal
Consultant
Prisma
nov. 2000 - oct. 2001
1 an
Lisbon Area, Portugal
Trainee
Vodafone
déc. 1999 - déc. 2000
1 an 1 mois
Lisbon Area, Portugal
Formation
Saïd Business School, University of Oxford
Executive Programme
2024 - 2025
6 mois
INDEG-ISCTE Executive Education
Executive Master
2008 - 2009
2 ans
Instituto Politécnico de Castelo Branco
Engineer’s Degree
2001 - 2006
6 ans
ETIC
High School
2000 - 2001
2 ans
INETE - Instituto de Educação Técnica
High School
1997 - 2000
4 ans
Escola Secundária José Saramago - Mafra
High School
1995 - 1997
3 ans