Marc B.

• Leading a team of 2 for 200 users in 4 countries, Hands-on, Communication on our IT channel. • Weekly check of the team performance, meaningful goals, reporting to both UK and France Hierarchy. • Taking care of the Budget for renewals related to PC, Mac and iPhones, but also outsourcing contractors. • Optimizing workflows, and training the users to become self-sufficient in order to reduce the daily load. • ADAXES as Active directory, Cisco ISE, Duo Mobile, Fortress for Cameras and C4 ATS8600 for the Badges.

• Managing the IT for 120 users in 2 countries, and achieved a 90% satisfaction related to tickets resolution. • Enrolling laptops and phones on Intune, enforcing security and compliance levels with Zscaler. • Checking Group policies, Security groups, permissions and accounts on the Active Directory / Intune. • Closing phone subscriptions, reallocating unused O365 licenses and hardware following an offboarding. • International mobility required for the opening, preparation and support of foreign offices in Europe.

• Leading a Team of 5 IT (2 local, 3 distant) to deploy 1000 laptops on 25 sites, recreating a full inventory. • Managed the subscriptions of a mobile fleet for 200 users with 2 provider dashboards (Orange & Bouygues). • We also participated to 3 projects. 1. The opening of a service desk in India, testing the lines, assessing and reporting to our hierarchy. 2. The transition from office to Google workspace, providing more than 50 trainings via google meet. 3. The consolidation of 3 CRM / ERP (SAP, Cegid, Lotus) in a context of companies’ acquisitions.

• Main IT at the HQ to support the executive board, the country managers and their assistants (50 VIPS). • Ensuring the availability of AV systems, conferences but also coordinate with the U.S to create ISDN Bridges. • Managing a mobile fleet of 100 users, and the purchases of new hardware with 3rd party suppliers. • Deployments via our Virtualized servers of solutions in EMEA: Encryption, Antivirus, Webex, updates. • Intermediary between Devs in the U.S. and the Finance, to test new builds of the money-processing App.