Marc TEMPEZ

▪ Delivering business value to ServiceNow customers & users in Switzerland, Germany and Austria. ▪ Setting up AI virtual agents for each role in the company, to autonomously manage various tasks. ▪ Bringing Customer Workflow expertise to connect ITSM & non-ITSM (CSM, TPSM..) on ServiceNow. ▪ Providing top IT consultants for fast, efficient implementation of any process automation projects. ▪ Conveying passion for digital transformation, AI & end-to-end workflow automation. 👉 Want to learn more or schedule a meeting? Contact me at [email protected]

▪ Startup specializing in outsourcing important but low value-added IT recruitment tasks & processes within an organization to qualified contract recruiters worldwide, maximizing ROI associated to each hire. ▪ Platform active in the USA, UK & EU with local communities of recruiters/TAS operating remotely. ▪ 500+ contract IT recruiters in the hiRecruiters community serving companies of all sizes. Putting the start-up on hold before the founders' personal funds and those of the investors are all used up, in order to overhaul its model and business plan and aim for a resumption of the start-up's activity and growth by 2026-2027.

▪ Recruiting multilingual middle, senior & executive managers in Switzerland, France & Germany. ▪ Delivering tailored staffing solutions, including success-fee, task-specific & RPO assignment. ▪ Presenting qualified candidate shortlists to clients within an average of 7 working days.

International trade consultancy combining 3 key areas of expertise for exporting to & selling in Russia. ▪ Serving international manufacturers looking to open up their exports to Russia, or to sell more there. ▪ Obtaining EAC compliance certification, ensuring that products can be exported and sold in Russia. ▪ Establishing exclusive, direct connections with leading Russian buyers in various industries. MOST LLC covers a wide range of sectors, including industry, cosmetics, wine, textiles, construction equipment and machinery, automotive, chemicals and agriculture.

Appointed to Sercons' European HQ in Zug following the acquisition of Zentrum | Certification-Russia by Sercons Group in October 2021. ▪ Sharing market knowledge & providing a seamless transition of Zentrum's Swiss & European clientele. ▪ Generating new orders from former customers, ensuring a successful migration and continued growth. ▪ Active role in securing attractive conditions, then in integrating, monitoring and motivating ex-employees.

▪ Consultancy aiding companies in obtaining EAC compliance approvals for exports to Russia. ▪ Expanded the company from a two-founder project to a recognized market player with 200+ clients. ▪ Nearly 7-figure sales in two years, leading to the company's acquisition by Sercons, Russia's leading certification body. The company is part of Sercons Group since October 2021. My co-founder and I have been appointed to France (Dimitri) and Switzerland (me) to ensure a smooth transition of our customer base. Dimitri continued with them, I left on my own.

🇩🇪 Frankfurt | 🇷🇺 Moscow |💡Co-Founder ▪ Online job platform aggregating job offers from all over Europe for bilingual jobseekers. ▪ Pilot project: to bring together all job vacancies requiring a good command of both French & German. ▪ Cutting-edge technical features: Video CVs, application assessment, live interviews, automated employer branding & publication of vacancies on social networks (ours & customers). All free of charge. Job-board transferred as part of the "Perspektiv Recruiting" exit in 2019.

🇩🇪 Frankfurt | 🇷🇺 Moscow |💡Founder ▪ Recruitment Agency specializing in French-German bilingual roles, serving 150+ SMEs, large companies, and governmental institutions in France, Germany, Switzerland, Belgium and Austria. ▪ Management of several teams, including that of the Association Emploi-Allemagne, which was taken over in 2016 to save it from closure. Offices at the French Consulate in Frankfurt. ▪ Expanded the company from a solo venture to one of the top 3 agencies in the French-German sector. Successful exit in 2019.

🇦🇹 Austria | 2-year assignment as 🇫🇷 V.I.E. for Business France Parker Transair: innovative, energy-saving compressed air distribution pipe used to transport compressed air from the compressor room (supply and storage) to the point of use. ▪ Lobbying and specification of the Transair system among the key Austrian decision-makers (EPC, design offices, installers, distributors, softwares) and Parker's Austrian sales company. ▪ Organised and led training seminars for all, to improve product knowledge and therefore installation. ▪ Took control of the whole marketing strategy for Austria and achieved convincing results, with a 30% increase in sales in two years.

🇫🇷 Paris | 🇫🇷 Nice CMRE is a transaction and consultancy firm recognised in the world of quality real estate. ▪ Involved in overhauling CMRE's marketing strategy from scratch. ▪ Developed national and international business: prospecting, negotiating and selling property. ▪ Worked on the opening of the new "CMRE Côte d'Azur" agency in Nice, and developed partnerships with other Real Estates in the dedicated area (Nice, Cannes, Monaco, etc.).

🇩🇪 Nuremberg The Hans-Sachs-Gymnasium is a science, technology and language school with a systematic bilingual programme. ▪ Promote the French language and culture and encourage pupils to speak French. ▪ Replace absent teachers and intervene in geography and French history classes. ▪ Design materials for pupils as a basis for discussions and workshops on a variety of topics (French culture, monuments, towns, gastronomy, etc.).

🇫🇷 Nice Bel Ange Translations is an agency that provides translations in over 40 languages to meet all its clients' needs, whether in the luxury goods, fashion, cosmetics, hotel, advertising or film production sectors. ▪ Laying the foundations for a solid marketing strategy, starting with the reworking of the graphic charter and the creation, design and production of new online and offline communication supports. ▪ Launching of promotional campaigns on social medias. ▪ Promotion to business networks, prospecting for new customers and negotiating with suppliers.

🇫🇷 Vannes | 💡 Co-Founder | 🚀 Very first entrepreneurial project. Special events agency promoting a new way of organising premium festive events in our region. Our Motto: exceptional events in outstanding locations. ▪ 1st event entitled "After Holidays", bringing together around a hundred guests over a 3-day-all-inclusive format on a boat with special guests and star DJs (Mathieu Bouthier, etc.). ▪ Negotiating with suppliers (boat, food, alcohol, furniture, decoration, music, graphic designer, printer). ▪ Collaborating on the launch and follow-up of the major communications campaign for the event. Not enough sales, the event was cancelled and guests were reimbursed. Successful post-event communication management, in particular with suppliers who were unable to collect all their payments.

🇫🇷 Dinan | 2 weeks a month (Work linked Study Programme) Crédit Mutuel Bretagne is part of Crédit Mutuel Arkéa. With 4.9 million member-customers, Arkéa is a major player in bancassurance in France. ▪ Manage relations with visiting customers for general questions relating to the operation of their accounts and day-to-day transactions, and bounce back on the sale of banking products (cards, consumer credit, banking service packs, etc.). ▪ Manage the back office, processing cheques and deposits for retail and professional customers. ▪ Be familiar with all retail banking business lines, and manage a portfolio of outsourced customers.