Marc-Olivier Glatron

Senior IT Manager

Salaire / Taux journalier

Bordeaux, France

Mobilité : Bordeaux, Toulouse

Freelance, ouvert au CDI

Peut venir sur site

Expertises

Gestion des contratsCustomer SuccessService Client & CareChef de projet

Langues

Français (Maternelle)Anglais (Courant)

À propos

Introduction

Senior IT Manager with 25+ years optimizing vendor relationships and IT operations across €30M+ budgets. Expert in contract lifecycle management, SLA monitoring, and leading large-scale transformations for 15K+ users. Specialized in IT governance, supplier performance optimization, and delivering measurable business value through strategic partnerships.

Liens

Expérience de travail

Vendors Manager

OPmobility

avr. 2018 - Présent

8 ans 7 mois

92000 Nanterre, France

Contributes to IT outsourcing policy. Manages contract lifecycle and ensures operational monitoring of supplier relationships (software vendors, IT service providers, and leasing). Implements and monitors service level indicators across a €12M+ portfolio.

Group Manager

Air Liquide

janv. 2012 - mars 2018

6 ans 3 mois

Paris Area, France

Reference point for cross-functional projects and operations, ensuring liaison between infrastructure and application teams. Implements the migration program for 15,000 European workstations to Windows 7.

Group Manager

BNP Paribas Fortis

janv. 2010 - déc. 2011

2 ans

Deputy Director of Infrastructure Services division - 120 staff, €30M budget. Assignment in Belgium (18 months).

Senior Service Manager

Computacenter

juil. 2008 - mars 2009

9 mois

Successfully leads service desk contract renewal (€5.4M, 3 years: 10 countries; 11,500 users) for a strategic client, ensuring business continuity and client satisfaction.

Service Manager

AT&T

avr. 2003 - juil. 2008

5 ans 4 mois

Ensures overall quality of services delivered to an automotive equipment manufacturer client. Manages contract lifecycle and contributes directly to commercial initiatives, enabling revenue to more than double to €7.5M.

Operational Projects Manager

Equant

juil. 2000 - déc. 2002

2 ans 6 mois

Leads transformation program to outsource telecom component logistics, improve operational performance, and strengthen cost control.

Client Manager

AT&T

oct. 1996 - juil. 2000

3 ans 10 mois

Birmingham, Royaume-Uni

Expatriate in England (2 years), manages teams (50 staff) responsible for server (450) and mainframe monitoring to ensure industrial operations continuity (€6M budget).

Project Manager

PSA Peugeot Citroen

janv. 1991 - déc. 1996

6 ans

Head of IT for European Dealerships (4,500+) for Peugeot and Citroën manufacturers. Communicates and deploy IT Department's strategic vision to commercial networks. Leads negotiations and initiates deployment of telecom (VSAT) and management (DMS) solutions.


Formation

CERAM - Sophia-Antipolis

Master of Science - MS

1990 - 1991

2 ans

ESIGELEC : ÉCOLE D'INGÉNIEURS-ES GÉNÉRALISTES

Engineer’s Degree

1987 - 1990

4 ans

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