Margaux KILIAN
Senior Customer Marketing Manager
Salary / Daily rate
Freelance
Skills
Languages
About me
Intro
Customer marketing manager with 18+ years driving omnichannel strategies and CRM operations at Fortune 500 retail. Expert in marketing automation, segmentation, and analytics delivering measurable ROI across email, digital, and eCommerce platforms. Ready to optimize your customer lifecycle and boost conversion rates.
Work experience
Petco
Jan 2016 - Present
10 years 10 months
San Diego, CA, USA
Manager, Customer Platforms & Operations
Jun 2017 - Present
9 years 5 months
San Diego, CA, USA
CRM Operations Manager
Jan 2016 - Jul 2017
1 year 7 months
San Diego, CA, USA
Petco Animal Supplies, Inc.
Oct 2011 - Jan 2016
4 years 4 months
San Diego, CA, USA
Sr. Business Analyst, eCommerce
Sep 2013 - Jan 2016
2 years 5 months
San Diego, CA, USA
Sr. Business Systems Analyst, eCommerce
Apr 2013 - Oct 2013
7 months
San Diego, CA, USA
Business Systems Analyst, eCommerce
Oct 2011 - May 2013
1 year 8 months
San Diego, CA, USA
Online & Email Marketing Manager
SkinIt Inc.
May 2011 - Oct 2011
6 months
San Diego, CA, USA
Email Marketing Manager
Petco Animal Supplies, Inc.
Jul 2006 - Jul 2011
5 years 1 month
San Diego, CA, USA
Program Manager
e-Dialog, Inc.
Sep 2004 - Jul 2006
1 year 11 months
Greater Boston Area
Marketing
Viisage, Inc.
Aug 2003 - Oct 2004
1 year 3 months
Education
Bentley University - McCallum Graduate School of Business
Master of Science (M.S.)
1999 - 2003
5 years
Bentley University
BS/MS
1999 - 2003
5 years