margot roulet

Combo is HRIS, a Saas B2B solution on Web Mobile and tablet. It allows to manage working hours (schedules, leave), handle payroll (generation, payslip distribution), paperworks (contracts), and monitor performance (ratios) for small and medium-sized businesses. Achievements : -Product Manager on a team working on web-related issues (employee absences and life cycle), then mobile and tablet devices -Design and implementation of a paid leave counter, reducing lost deals by 60% - Improved schedule management on the mobile app (creation, modification, deletion), adoption tracking (60%) among 80,000 active users on the app Refactoring (React Native) and redesign of the tablet application used for clocking in and out, with the aim of improving performance (time halved when clocking in/out), adding tracking of actions performed offline (time of action, time of retrieval, deleted actions), redesign with the aim of standardizing with the web and simplifying user experience (clocking in without being scheduled) Missions : - Delivery tracking, sprint preparation, backlog management (prioritization between bugs, features, technical issues) - Discovery : User and stakeholder interviews, for continuous discovery or on a prioritized topic to be designed (e.g., performance review tool management). Survey in app and data tracking (via Firebase, Hotjar) in order to understand the use of a feature. - Management of the roadmap challenged each quarter in collaboration with stakeholders (sales, csm, marketing, finance, ops, hr)

User Research: - Understanding user needs and pain points (analyzing data and qualitative studies) - Structuring and analyzing customer feedback to help build and prioritize the product roadmap - Conducting prototype testing with the testing team (organization, follow-up, conducting interviews, analysis) Product Management: - Participating in the construction and development of new features - Defining requirements, designing and specifying usability tests

- Product testing - Organization and facilitation of “Marketing Days” (Organization of workshops to introduce new products to sales representatives of different nationalities) - Competitive analysis and monitoring - Creation of internal training tools - Conducting a telephone survey - Participation in the Equip'Hotel 2018 and Sirha 2019 trade shows

- Participation in the creation of new packaging (trend research: materials, screen printing, ergonomics) - Conducting market research - Creating technical data sheets and sales pitches - Modifying packaging - Proofreading and liaising with printers