Maria Hanafi

Lead project management and provide end to end support • Key contact through various phases of project. • Manage project effort lifecycle through to go-live status. • Analyze and review existing processes and identify enhancements to perform activities with appropriate control points. • Establish and document robust frameworks.

Deploy project manager at PSA group

Following up the personalization of DDM deploy. Coordination in central and with other countries. Monitoring the upload of web contents. First assistance in the Back office of Citroen. Following up anomalies and correcting it. Analyzing commercial results.

Kept the alignment of the merchandising standards.  Kept up to date on any special promotions.  Helped to move merchandise around inside the store based on the dictates of the store manager.  Assisted in restocking merchandise as needed.  Relayed customer requests or suggestions to management quickly.

Assisting sales manager. Contract negotiation Processed sales lead and assure they are directed to the right member. Performing day to day with clients. Tracked production activities of accounts. Created and updated sales presentations. Coordinated daily with other departments in order to ensure smooth execution of sales orders. Mailing.

Active involvement in promotions development and marketing actions. Ensure that all clients receive a polite, professional and efficient reply to phone calls and e-mails. Pro-actively identify customer needs and any other essential information such as budget. Handling internal and external telephone calls and properly follow up on these calls.