
Marie-Christine POTAU
Développement commercial | marketing | Gestion produit
Salaire / Taux journalier
69160 Tassin-la-Demi-Lune, France
Freelance, ouvert au CDI
Peut venir sur site
Expertises
Langues
À propos
Introduction
Directrice Marketing & Data, Senior PM et Business Developer, j'ai 15+ ans d'expérience dans la structuration opérationnelle, le développement commercial, la transformation digitale et le pilotage de réseaux multi-sites en BtoB et BtoC. J'aime les environnements complexes où il faut organiser, harmoniser, digitaliser, innover et accélérer : stratégie commerciale & marketing, CRM, process, reporting, expérience client, offres SaaS/data, management d'équipes pluridisciplinaires.Leader fédératrice, orientée résultats et satisfaction client, je pilote des projets transverses à fort impact et développe des activités rentables et durables.
Expérience de travail
Chargée d'affaires
U.R.B.S - Observatoire National des Bâtiments
août 2025 - Présent
1 an 3 mois
Saint-Étienne, France
Développement commercial d'une solution SaaS de référentiel bâtimentaire. –Structuration du pipe commercial, qualification, relances –Construction d'argumentaires par marché (immobilier, BE, bailleurs, collectivités...) –Négociation & closing de contrats –Partenariats et social selling –Contribution à la stratégie produit & retours marché –Automatisation des process commerciaux
Directrice opérationnelle
realdata for real estate
juin 2023 - févr. 2025
1 an 9 mois
Lyon, France
Launch a new offer in April 24: –Data marketplace for real estate –Media site around real estate data use cases, expert advice, and integration of open and private data –Define the marketplace and media site content (product management). –Manage the IT development (marketplace, CRM, media site). –Organize the promotion of the concept (CRM, PR, social network). –Build the offer (pricing) –Recruit sellers and buyers (commercial) –Develop and animate a partner network. –Follow planning and budget
Senior Product Manager / Product Owner
Carrefour Links
juin 2021 - août 2023
2 ans 3 mois
Lyon, France
–Design a datasharing solution to provide services to the industrials and drive collaboration (6 countries) –Determination of industrial needs, offer strategy –Product Roadmap –Content specifications of the modules Supply insights and OSA (on shelf availability) –Build mocks up to demonstrate the product and obtain feed backs from industrials –Steering the integration of country data –Manage tests and prioritize delivery though agile ceremonies Tools and methods: Google Cloud platform, Looker, Agile (SAFe), Jira
Stratimetric Conseil
sept. 2019 - sept. 2021
2 ans 1 mois
Marketing and data teacher at INSEEC
sept. 2020 - sept. 2021
1 an 1 mois
Chief Executive Officer
sept. 2019 - sept. 2021
2 ans 1 mois
Lyon Area, France
Launch of my digital and data consulting business –Advise CEO on SME market on their development plan –Sales and Marketing strategy consulting : product roadmap, CRM, customer experience, digital growth assortment, promotion and pricing –e-commerce : strategy , merchandising, customer journey, activation and loyalty, SEO, social media –Data strategy, data science and dataviz projects
Marketing Manager
Apave
janv. 2019 - août 2019
8 mois
Lyon Area, France
In charge of the development of product offers, new digital services and the deployment of the CRM (Selligent) for the Group's 6 business lines. –definition of the new digital services and transversal offers, communication plan and launch of these new services –Deployment of Selligent campaign management tool and implementation of an inbound marketing strategy including change management and RGPD –Deployment of market and satisfaction studies (potentials, NPS, ..)
Regional Director
AI & Data
nov. 2017 - déc. 2018
1 an 2 mois
Lyon Area, France
Launch of the data agency AI&Data specialized in AI in Lyon (CRM services, Data Science, Customer journey) –Social networks and communication agency –Proposal writing –Mission management on data strategy and data science –Team recruitment : data scientists
TOUPARGEL
janv. 2014 - oct. 2017
3 ans 10 mois
Lyon Area, France
Director Customer Marketing
janv. 2015 - oct. 2017
2 ans 10 mois
Lyon Area, France
Manage transformation projects of the entreprise as previous year . Reporting to CEO especially in charge of transforming customer marketing by : –developping a customer centric view including digital activity –launching data science projects (segmentation, churn, scoring) –développing relationnal and personnalised communication and loyalty program –improving Customer experience through all the channels Manage research team, direct marketing team and customer service ( call center of the group dévoting to claims management ) (more than 40 persons)
Project Manager
janv. 2014 - juin 2015
1 an 6 mois
In charge of the transformation projects of the company. Reports to the CEO It concerns : –Marketing: enlarge product offer, develop grocery's offer, deploy CRM –Commercial: improve commercial performance and quality service –New customers: target better and decrease costs –Delivery/logistic: better quality service and better productivity, –Costs: manage costs, savings
Business Solution Manager / Managing Consultant
IBM GBS
sept. 2007 - déc. 2013
6 ans 4 mois
Business Solution Manager since 2009 –Define offers based on data science and CRM : customer knowledge, predictive maintenance, smart city, fraud detection including Software products and consulting services. –Promote the offer, define account planning with Sales Reps, introduce consulting capabilities and promote customers. –Evangelize Sales teams on Data offers. –Organize Proof of Concept and write proposals. –Manage missions Main products : SPSS, Cognos, Unica, Coremetrix. Realize missions on CRM, e-business, marketing roadmap, multichannel strategy, customer segmentation, management of e-reputation and social medias. Tools used: interviews in face to face or by internet, process description (" as is" and "to be") modelization of company activity, workshops, benchmarks.
Groupe Casino
nov. 1998 - août 2007
8 ans 10 mois
Forecasting Director
nov. 2004 - août 2007
2 ans 10 mois
Member of the Supply chain CODIR –Define the new organization and processes to improve quality of forecast –Manage forecast of store demand to place orders to suppliers –Manage stocks and safety stocks in order to reach the objective of service level rate –Develop new methods and new indicators to improve forecast and to measure performance of the supply chain –Participate to an international project with JDA to test a news software that will use the 2 loops to replenish –Build a demand planner team
CRM Director
nov. 1998 - nov. 2004
6 ans 1 mois
–Define the strategy of CRM of the group with the marketing formats –Build the segmentation of customers, manage the direct mail communication to customers –Develop analysis on the database to measure elasticity of price, promotions, shoppers behaviour on categories –Build geomarketing system of information
Loyalty manager
FRANCE LOISIRS
janv. 1995 - janv. 1998
3 ans 1 mois
Product Manager
SELECTION READER'S DIGEST
janv. 1992 - janv. 1995
3 ans 1 mois
Business analyst
AGF
janv. 1990 - janv. 1992
2 ans 1 mois
Formation
ENSAE Paris
1987 - 1989
2 ans 1 mois
Lycée Albert Schweitzer. Le Raincy
Classe préparatoire
1984 - 1987
3 ans 1 mois