Marion Lee
Sales ops
Salary / Daily rate
Paris, France
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
Business Expert with 3+ years at Tetra Pak, specializing in sales operations, CRM execution, and customer experience management. Successfully led cross-functional projects across multiple European countries while managing critical sales analytics and market reporting. Currently enhancing data science expertise to deliver powerful business insights through Python, SQL, and advanced data analysis techniques.
Work experience
Excel Teacher
StaffMe AcademyFreelance
Nov 2023 - Present
3 years
Remote, OR 97458, USA
One-week evening course in Excel basics. https://www.staffmeacademy.fr/parcours-de-formation/excel
Professional development
Career Break
Jul 2024 - May 2025
11 months
Formation Data Science @DataScientest
Business Expert (Sales Ops) - France & Benelux
Tetra Pak
Sep 2021 - Oct 2024
3 years 2 months
Paris, France
- Support for operational and customer management activities - Support for CRM execution on SalesForce in France and Benelux - Steering of customer experience indicators in France and Benelux - Coordination of machine fleet conversion to attached closures - Sales analysis and market reports - Collaboration with various internal departments (marketing, sustainability, finance, technical services, project teams, etc.) * Sales Mission - Belgium (March-June 2022) * Climate & Biodiversity Mission - Sweden (August-October 2022) * Supply Management Mission - Denmark/Sweden (May-August 2023)
HR, marketing & food director
Hilo Food
Jun 2020 - May 2021
1 year
Paris, France
Responsible for human ressources, marketing, delivery platforms and food offer in a growing network of poke bar. Opening of the 2nd restaurant in Courbevoie in january 2021.
Customer Service Project Intern
Jumia Group
Jul 2019 - Jan 2020
7 months
Nairobi, Kenya
Support to the Central Head of Customer Service (CS): In charge of leading CS projects and process deployments for Jumia Mall in 5 then 11 African countries (500 customer agents). - Improved the Salesforce system (SF) used by the agents for customer inquiry solving and acted as link between the operational teams and the tech team, - headed the migration of customer agents from the SF Classic to the updated SF Lightning interface, - worked on implementation of Livechat services for the Jumia app and website.
Marketing project Intern
Dargaud
Jul 2018 - Dec 2018
6 months
Paris Area, France
Development and execution of marketing plans for new comics
Operational assistant
La table de Cana
Oct 2017 - Dec 2017
3 months
92230 Gennevilliers, France
Multi-purpose employee
McDonald's
Jul 2017 - Aug 2017
2 months
Paris, France
Education
DataScientest.com
Data Scientist
2024 - 2025
11 months
ESSEC Business School
Programme Grande Ecole
2017 - 2021
4 years 1 month
Lycée Henri IV
Classes préparatoires aux écoles de commerce
2015 - 2017
2 years 1 month
Lycée Henri IV
Scientific Baccalaureate
2012 - 2015
3 years 1 month