Marjorie Alieh

Customer Support Specialist

Salary / Daily rate

Douala, Cameroon

Freelance, open to permanent contract

Remote only

Skills

Customer CareSalesforceSales StrategyCustomer SuccessLead GenerationConfluenceJiraCold CallingLead NurturingVideo & FilmCanvaCopywritingGraphic Design

Languages

English (Native)French

About me

Intro

Customer Support Specialist with 2+ years delivering multichannel client support across CRM platforms like Zendesk and Salesforce. Skilled in data entry, administrative assistance, and SaaS support with strong interpersonal and communication abilities. Ready to enhance your customer experience and streamline support operations.

Links

Work experience

Customer Service Specialist

Pro-Tech Alliance

Jan 2023 - Present

3 years 10 months

Douala, Cameroon

- Providing multichannel support to clients with warmth, empathy and professionalism - Accurately recording information regarding client interactions in CRM software like Zendesk and Salesforce.


Education

University of Bamenda

Bachelor of Science - BS

2017 - Present

9 years 10 months

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