Martine Soulet

Real estate management

Logistics: management and organization of transport (road/air), management of export documents, customs management, and management of any after-sales services; planning, coordination, and tracking of shipments based on production needs, events (temporary exports for trade shows, exhibitions), and sales; cost optimization Office management: bank reconciliations, management and monitoring of supplier invoices Human resources: management of payroll variables

Prepare quotes, process orders, and manage shipments Prepare and send renewal offers Assign application specialists to sales activities Update the CRM Participate in the preparation of certain seminars or events and ensure a presence at these events Respond to all internal or external requests for information

Export customer relations: EU, New Zealand, North Africa, French overseas departments and territories; order entry, deadline management, shipment tracking; management of customer disputes and complaints Organization of and participation in international trade shows (Medica/Rehacare) Logistics: management and organization of transport (sea, road) Sales tracking, OTD, dashboard extraction

Customer relations France/Export (EU, North America, South America, Australia, North Africa): order entry Supplier relations: price negotiation, purchase order entry, deadline management, dispute management, delivery tracking Logistics: transport management and organization (sea/road) Inventory management Scheduling: opening and closing manufacturing orders Monitoring sales, OTD, extracting dashboards and reporting Lean Management: kanban

Deal with activity reporting from the collaborators Check reporting consistency against all the tools used Recording activity regulations Deal with new comers / outgoers Welcome new comers Manage out of office periods for collaborators and report to ad hoc services

Customer relations in France, EU exports, North America, Asia: Pre-sales: preparing answers to RFQ, drafting technical proposals, determining prices After-sales: communicating deadlines to the sales force, liaising with production, R&D, and accounting, initiating deliveries and invoicing Dispute management Project followup: follow-up on milestones invoicing / Customer reporting on project progress Organizing and taking part in internal/external meetings Sales tracking, OTD, dashboard extraction, reporting White belt training: Kaizen, VSM, Obeya, PDCA

Source languages: English, Spanish, Portuguese Target language (mother tongue): French Translation of technical documents: technical specifications, patents, user guides Skills: - Electronics, microwave, semiconductors - Nuclear : energy generation, fuel cycle, radioactive waste management - Mechanics: transmission, drill systems

Sales analysis Sales administration on a customer portfolio in the European market (United Kingdom, Spain, Italy) OTD analysis Suggest improvements / corrective actions Update procedures

Write international academic accreditation files in English: AACSB, EPAS Set up quality insurance

Translation of technical documents specialised in electronics, mechanics and nuclear energy Accounting management : invoices follow-up, accounts consolidation Client relationship management from quotes to delivery of orders Project management Human ressources management for one employee Management of taxes and customs declarations