Marvin Werkmeister

– Delivered full-stack financial web application coordinating cross-functional teams across 3 time zones (Germany/Japan/Paraguay), translating client stakeholder's requirements (C-suite, marketing, legal, finance) into technical specifications and managing product roadmap from concept to launch. – Grew loan applications by 300% by defining product strategy and UX requirements for financial platform, prioritizing feature development based on quantitative user research and business impact analysis. – Decreased loan processing time from 3 days to 3 hours by architecting API integration with legacy credit systems and launching admin CRM portal with analytics dashboard, automating workflow that eliminated manual touchpoints, enabling non-technical staff to manage interest rates, regulatory documents, and send real-time updates of loan requests to customers. – Currently developing Al-powered onboarding agent for enterprise clients, conducting user research and building MVP to validate product-market fit with potential investors.

– Eliminated €25K in recurring annual software costs by conducting user research with Operations team, leading build-vs-buy analysis of warehouse management solutions and defining product roadmap that replaced "Picqer" tool with custom internal tooling. – Reduced staffing requirements by 66% (3 FTE to 1) by designing ERP revamp roadmap that eliminated manual data entry bottlenecks through automated product data sync, streamlined warehouse-to-hotel ordering flows, and automated dynamic pricing updates. – Accelerated feature delivery cycle time by 50% (from 2 quarters to 1) improving Product team responsiveness to operational requests by implementing structured intake workflow between Operations/Supply Chain and Product teams, replacing ad-hoc requests. – Cut average on-site technical support time by ~1 hour per visit across 220+ PoS locations by developing status indicators (internet/VPN/database) and remote SSH log access, enabling IT support teams to diagnose terminal issues without requiring technicians to physically connect and relay diagnostics. – Cleared 60% feature request backlog by conducting user research on internal ERP, refactoring 30+ poorly defined requests from Operations and Supply Chain teams and delivering prioritized product roadmap approved by COO and Product Owner.

– Maintained an occupancy rate above 70% vs 35% industry average during the COVID-19 pandemic through effective marketing strategies. – Elevated the hotel online ratings from 3.5 to 4.5 and the guest experience by designing a contactless check-in/out process, raising the standards of service and quality.

– Promoted to Operations Manager within 4 months and led a production and delivery team of over 10 people for an ice factory which operated 24/7. – Increased production and storage efficiency by 35% by designing and executing effective production workflows.