Marwa Mnasri

Implemented CI/CD pipelines using Jenkins and GitHub for Core Java JSP applications, improving build and deployment processes. Automated build processes using Maven and integrated unit and integration tests to ensure high-quality code. Containerized applications with Docker and deployed them on Kubernetes for enhanced scalability and high availability. Automated AWS infrastructure provisioning with Terraform for EC2, RDS, and S3 services. Configured Grafana dashboards for AWS EC2 monitoring and integrated with CloudWatch for real-time performance tracking.

Freelance – Software & DevOps Engineer Developed ERP systems and custom projects using Angular (front-end) and Spring Boot (back-end). Designed and deployed web applications on Microsoft Azure and AWS. Implemented CI/CD pipelines with Jenkins, ensuring automated builds, testing, and deployments. Delivered scalable and reliable solutions, combining software development with DevOps practices.Developed and automated QHSE software solutions based on ISO 9001 and ISO 27001 checklists prepared by experts, enabling companies to assess and improve maturity levels within ERP systems. Deployed monitoring and logging solutions (Prometheus, Grafana, ELK) to ensure system reliability and performance. Collaborated with development teams to integrate DevOps best practices from the design phase. Contributed to continuous improvement by reducing deployment times, automating testing, and optimizing cloud costs. Handled incident management and reinforced security and compliance across environments.

Designed and maintained CI/CD pipelines for internal and client applications (GitLab CI/CD, Jenkins, Maven). Automated deployment and configuration processes using Terraform and Ansible. Implemented containerization and orchestration with Docker and Kubernetes to ensure scalability and high availability. Managed and optimized Cloud and On-Premise environments (AWS, Azure, OpenShift). Deployed monitoring and logging solutions (Prometheus, Grafana, ELK) to ensure system reliability and performance. Collaborated with development teams to integrate DevOps best practices from the design phase. Contributed to continuous improvement by reducing deployment times, automating testing, and optimizing cloud costs. Handled incident management and reinforced security and compliance across environments.

Application Support – Orange France (Professional Clients) Provided technical assistance to professional clients for internet and network-related issues. Managed support requests via chat and email, ensuring timely and effective resolution. Created and tracked support tickets to document incidents and monitor progress. Collaborated with technical teams to escalate and resolve complex infrastructure and network problems. Ensured service continuity and customer satisfaction through proactive follow-up and clear communication.